Bruce Bet Casino - general discussion (page 10)

Forgot to reply earlier, but the next day the money was in the Skrill account without any further problems.

I can't recommend anyone to use G-Pay at this casino because it's impossible to verify the way they want. They really want to verify all the methods used.

Come on, experience.

So you're glad you finally sorted things out with the casino.

Sometimes situations like this can be difficult, but we're here to help if we can.

May you have only better experiences from now on. 🙂

Is it still the case there (today is January 23, 2016) that they are delaying payments like this?

After ages, I finally ventured through there and received a payout of €150.

It was a completely strange situation; I took a chance once, and the next time I had bonus credit again. After this payout, I won't put myself through that again and will avoid that casino.

Good day to you, and thanks for your point of view. This thread seems to have be silent for the last 4 months aside of your update on the matter, so let's hope the casino has improved one way or another. 🙂

It is understandable to avoid such experiences. I wish you quicker payouts whenever you decide to play.

It seems something has finally happened. I just received an email notification that the payment went through, and it's already been credited to my bank account – and on a Sunday, no less!

It was €250, by the way, but that doesn't matter.

Five days isn't a record time, but it's still within reason, I think.

My guts tell me the same. 🙂 Could be smoother, but it seems acceptable. Thanks for sharing. I guess other players reading this have a reason to be "more optimistic".

Have a nice Sunday!

The advantage there is that they are NonStickly Bonus.

If things are going well, you can cancel the bonus as soon as you win and don't have to wager.

If that doesn't work, you just have to fight, or you can still have fun even without winning.

Yep, excellent points.

As long as the funds are not mixed, it is always an advantage, I'd say.

This casino is for clowns only. I have made a withdrawal request for 20 euros only. After six days thei processed it and they took from my balance 5 euros. The other 15 were retuned to my balance. This casino is a joke. They keep the balance playable and after the withdrawal requests. I have played to countless casinos, this ridiculous thing i saw it only here. This casino is terrible.

So I'm a joke? I wasn't charged anything, and quite honestly:

A €20 payout? That's more like a deposit. I've noticed that this is one reason why some casinos refuse the bonus if you consistently win with small deposits and then request larger payouts.

I'm definitely curious, because right now I have €600 waiting to be paid out. And I asked if the free bonus games would convert my entire balance back into bonus money. They answered fairly and said yes, it's a trick (I'm assuming it is).

So, be careful if you receive too many gifts 😉

The most tragic thing about the case is that when you make a withdrawal, the amount is not removed from your account, but remains there and the craziest thing of all is that you can play it in the games and if you withdraw even for a cent they cancel your withdrawal. Such practices from such casinos should have been banned a long time ago. It's a shame that these casinos exist and they make players suffer.

Well, asking support would be helpful.

And we're already quite used to things in casinos, so I'd say the only way is to keep your hands off that sort of thing; often it's the greed for free spins that blinds you.

I believe that if you click on it once, you will learn. But these things need to be said so that new players learn and avoid these tragic casinos.

Yes, especially since special bonuses are currently being offered in the form of free spins, etc.

It's a quick click and the 40 free spins quickly push your real money into the bonus money zone.

By the way:

I won another €600 there with a deposit of only €15.

And within 4 days the money was paid out without any problems yesterday.

Hello everyone,

I have a question regarding the payout time. According to the terms and conditions, payouts should take between 0 and 48 hours. I've also had payouts take longer than 4 days, provided no new verification is requested. So, on February 17th, 2026, I requested new payouts of €1100 and €3000.

The transaction overview shows: Pending (not cancelled). I contacted support twice and received standard replies each time. I'm supposed to wait a while longer until these payouts are processed.

Six days have now passed and the status has not changed (pending).

How much longer should we wait?

Perhaps you have a helpful tip…

Hello, maybe reading through this thread will provide a few clues. From my experience, first of all, the casino must finish checks associated with the account and withdrawal. The casino's speed and efficiency are basically unclear, but it seems to depend on whether the casino is satisfied with the verification. Then they usually proceed with the payouts. In some cases it might take longer.

I suggest we stay in touch to see how it goes. In my opinion, as long as the goal is to pass the verification, the money should come after the verification is completed successfully.

A "normal" verification wouldn't be a problem at all.

This particular casino is dragging things out extremely long, sometimes for several months, even though the things being requested are approved without complaint in other casinos.

There's a system behind it. How many players have already gambled away their supposed winnings during this time, or even given up entirely because they no longer believe in a happy ending?

This situation calls for no more discussion or waiting; this behavior deserves a firm yellow or even a red card. Because, as we can see, other casinos handle it much better.

It's all well and good that I'll eventually see my money, but the deposit process itself works flawlessly and very quickly. So there must be programs or people ensuring this smooth process.

Hi everyone, I wanted to give you an update. I've already received the first payment of €1100. The second payment of €3000 has also been transferred, but hasn't arrived in my account yet. I expect it to arrive tomorrow.

Best regards

Hello,

I guess we agree. Just from a practical perspective, nothing is guaranteed anywhere these days. Even though I understand what you are saying, my experiences tell me that we can rarely fully find out what has been happening and why. Thus, sharing user experience is a vital part of the full picture, supported by the analytical Safety Index, which is based on concrete aspects. I, however, do not understand this part well, because the Casino Safety Index is already in red. Did you notice?

If you are aware of programs or people ensuring the smooth process in online casinos, please do share.

KYC and AML checks are the most complex and complicated processes; it has always been like this, and I understand that some operators are not doing their best or even prolong the process willingly. Sadly, change is impossible if they are unwilling to change practices.

No wonder some players switch casinos quite often, still looking for better services. If you ask me, it's quite understandable; it all depends on how personally we experience such events.