Bruce Bet Casino - general discussion (page 12)

The waiting time alone is a complete disaster!!! But I can accept that as long as I get my money!!! There's no sense of accomplishment; you're just given the exact same answers!! I've done everything on my end; I've shown that I'm fully verified and everything!!! I was even promised once that the payout was scheduled for a specific day!! That day was ages ago, so it's just a constant stream of empty promises. It's very, very fraudulent. Please help me; it's €4,000.

It's simply unbelievable!!! I've been playing casino games for ages and I've never experienced anything like this!! It's a fraudulent scheme!! I'm fully verified; there's no reason for withholding my money.

From what I’ve seen, your complaint has now been assigned to Lucia, and she will be contacting the casino. Hopefully, this means we’ll get closer to a positive outcome soon.

Of course, I can’t promise that with 100% certainty, but we’ll do our best to help move the case toward a fair resolution.

I have problems with Bruce Bet.. NOW I have been waiting for a month for my payout of 5000.kr: my account has been approved. Bonuses have been played free. Have been playing there for several years; and every time I write to them I just get told they have a big queue for payouts. IS that fair?

Hi. I definitely don’t think a withdrawal should take this long. Of course, delays can happen for various reasons, but a month is already far too long in my opinion.

So it’s good that you’ve already started the complaint process with us. Our team will take a closer look at the situation and hopefully find out where exactly the problem is.

If you’re already verified and there’s no bonus or any other obvious issue affecting the withdrawal, then it’s difficult to say what could still be causing such a long delay.

Hopefully, our team will be able to get a clearer explanation and find out what’s holding things up.