1 year ago
If you want to discuss anything related to BetToGoal Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Hello,
I guess that you have to be much more patient, your complaint has not been reviewed yet.
Would be nice if you could go through this article in the meantime and learn more about the complaint process.
Be patient please, there are currently 649 open complaints, so it will take some time.
Hi, I wouldn't recommend you playing there since their safety index is quite low according to our website. Anyway, I haven't found any unresolved complaints related to pending withdrawals so this doesn't seem to be a standard issue in this casino.
How long time have you been waiting for the payout?
Hi,
Its been around 21 days now.
1st week they say they have technical issue
and from last 2 weeks different reasons everytime when i ask them.
That's unfortunate. 🙁
Care to share the latest "explanations"? I really want to hear these.
Luckily for you, the complaint was created and will be addressed properly. Remain calm and positive if you can. 🙏
Hello dear people, I come through this message to complain about the huge disregard for users of the Bettogoal betting house. I have been trying to request a withdrawal since 07/26, that is, almost 2 months and I have not been successful. I have a small amount of approximately $234 to withdraw from the bookmaker and they keep giving excuses about technical problems and not completing my withdrawal request. My "penultimate" withdrawal request was pending again for 7 days, so I went to the chat to find out what the reason was and the agent simply informed me that there was a problem again and they had to cancel the request, and I had to request a new request again today 19/09 and wait for the deadline for evaluation and approval. This is becoming a nightmare. At the time of deposit, the money leaves our account in the same second, but when it takes 60 days for you to receive your money earned fairly? Do you need to make people waste hours of the day complaining in order to resolve a measly withdrawal of $234? Please, Bettogoal resolves withdrawal processes more quickly.
Hi, I think 60 days is plenty of time to withdraw. Of course, if the casino has technical problems, I understand that the withdrawal can be delayed, but that long is a disaster. 🙁
I also sympathize with you, and in this case I would recommend a couple of sites where you could file a complaint, because it seems like too long for technical problems. I am attaching links that might help you:
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
Wish we could help you too, but we don't deal with sports betting so we don't have the knowledge and insight to deal with such issues. Anyway, thank you for sharing your experience with us and other players. You never know, someone might come across your post and say they won't deposit there.
Nevertheless, if you try some of the links I added, could you let us know the result ? I would be grateful.
I wish you the best of luck and hopefully the situation will be resolved soon.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.