Betfoxx withdrawal and support fraud (page 32)

Afternoon people, I am one of those unlucky ones who did not read the reviews and assumed like most these online places are commissioned/regulated etc.

I deposited £200 and won £3400 on sports betting.

Then that’s when realisation kicked in regards to verification and withdrawal.

Saturday I put in for withdrawal of £500 and sent passport and front of driving license as ID.

Naturally reading the negative reviews hope is lost then the ones whom got paid out it gives me some hope again.

I have been waiting since this Saturday 08/02/25 and I understand it’s early but how long is verification expected to take?

Pending £500 withdrawal currently.

I don’t mind waiting 15 days a time for the withdrawal as it’s all an investment when it comes back but I want it back.

From some reviews it seems like the casino are trying to fix up and maybe are being delayed.

I work for Counter Fraud Compliance and Debt so have no issues providing payslips etc.

In addition the 250% withdrawal of my deposit does not apply as I refused all bonuses.

Hello there.

Please just know that here on our website we specialize only in casino games and not sportsbetting, so it is not even included in the reviews of casinos here.

We have no experience in how this casino would deal with the sports, so hopefully you will be able to get your winnings.

The time for the verification really depends on circumstances, so just try to be patient, and hopefully you'll get there soon.

Is the casino communicating with you now regarding the verification?

Please keep us informed about any updates; we're really keen to learn more.

Hi, I don't know if you read my previous comments

I guess you just have to wait

If you are interested in more information, I have been trying to contact the casino but have not been successful.

According to Askgambler, it is licensed by Gaming Curacao (GCB) but I doubt it

According to what I read in their Gaming Curacao terms and conditions, they passed a law since December 2024 that they basically will not admit a single complaint, they will not solve anything until they open a supposed page for complaints, which the truth is who knows when they will open

According to what I read, they can also review the case if several people report the same problem, I know that you have not been scammed yet, but if it happens, I guess if you decide to do something else, try writing to (GCB)

I really don't think it will work but nothing is lost by writing to a gmail

no one has posted for a while? I have money waiting to be withdrawn and has only been 3 days I see some people have noticed the company improving on withdrawals is this the case and for me just to be patient?

Hello perch, would you say all has improved ? They do one withdrawal at a time now which seems to be better

Hi. I’ve been waiting since the 28th Jan for my withdrawal. After my 15 business days were up they eventually responded to my emails asking for more documentation that’s not necessary. I’ve had my account already verified twice.

I thought it was getting better obviously I was wrong. Also the withdrawal now at one at a time only benefits them. Payment department is a shambles.

I won’t be playing again. Ran out of chances with me.

I hope you get your money 🤞

Thank you for letting me know! Nightmare

Please surely keep us informed regarding your withdrawal, so we know how it goes. Hopefully it won't be that slow and you get your money all okay.

Have you withdrawn from this casino before?

Still no news?

I haven’t no so be interesting if I get it! Can’t believe they can operate this way

Not yet.

I’ll chase again tomorrow

I have had 5 approved payments before tho. And some have come within a week. Basically pot luck.

Mine now says confirmed so hopefully on the up

Nice one 👍

Should receive that def tomorrow if not this evening

Just out of interest have you had to send all this in to get your account verified

No that sounds very excessive ! You have to do it?

How have you got on?

Hello Jake how have you got on?

I had to send all of that info, I believe they use it as a delay tactic, it took 3 full weeks after sending all that info before I get an email saying my account was completely verified, and by that point I'd spent all the money in the account as I talked my self in to believing I wasn't going to get it. Which is exactly what they want. So if you have discipline to not cancel pending withdrawals then do it. But I have also seen others that had that same email and they then came back saying they believe you are money laundering and close your account.

That is why their safety index is so low, though. To warn everyone.