I don't think it should take that long. However, Tomáš is trying to help as best he can, and I'm thinking that if it wasn't resolved and you won more money, it wouldn't make sense because you'd probably just be waiting for it again.
Therefore, I prefer to wait to see how this situation turns out and then decide whether you will play here again.
ok thank you
And why is it taking them so long, after all, it's been almost 3 months
Good question, which the casino should explain now when Štefan contacts them. I'll see what they let us know. 🙂
So let's wait for that.
👍
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