Fortune Clock Casino - Player is trying to close her account.

Quiero borrar mi cuenta del casino . Como puedo hacerlo

Dear Almudena,

Thank you very much for submitting your complaint. Have you tried asking the casino directly to close your account? If you haven’t contacted the casino yet, personally, I would recommend sending an email to support@fortuneclock.email, or contacting the live chat. I would also recommend you to mention the reason for closing your account, and saving that message.

Please, let me know if you need any assistance and keep me updated. 

Thank you in advance for your reply.

Best regards,

Kristina

Dear Almudena,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.