HomeComplaintsFlipperFlip Casino - Player’s deposit has never been credited to the account.

FlipperFlip Casino - Player’s deposit has never been credited to the account.

Amount: €176.4

FlipperFlip Casino
Safety Index:Below average
Submitted: 04 Sep 2021 | Resolved : 08 Sep 2021
Resolved Our verdict

Case closed

RESOLVED

Case summary

2 years ago

The player has deposited money into the account, but the funds seem to be lost. The player confirmed he received the deposit.

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2 years ago

Hello, i deposit € 176,40 euro last night. It's still not credit to my account and i send some emails to support. They don't react so i hope you can help me to get my money back?

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2 years ago

Dear FlyingDutchman83 ,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Kristina

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2 years ago

It's solved, i had my deposits back🙂

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2 years ago

Awesome news, FlyingDutchman83. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

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