HomeComplaintsFight Club Casino - The player's struggle to verify.

Fight Club Casino - The player's struggle to verify.

Amount: Can$6,000

Fight Club Casino
Safety Index:Below average
Submitted: 12 Oct 2021 | Case closed : 04 Nov 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's struggle to verify as the casino keep requesting new documents. The complaint was rejected as the player stopped responding.

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2 years ago

I have submitted every possible document I have and they are saying they need more bank documents I have no more bank documents I sent 4 separate documents and they are the right ones

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2 years ago

Hello Victoria,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue. Please allow me to ask you a few more question before we would move forward with the case.

How long is the verification process going on? Did the casino specify why are they asking for the bank statement again? Is this your first withdrawal request in the casino? Did you use any bonus money to accumulate your winnings?

Looking forward to your answer and I hope we will be able to help you resolve this case.

Regards,

Nick

Casino.guru

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2 years ago

Dear Victoria,

We haven't hear from you in a while. Please note that we will be forced to reject the complaint if we won't get any respond within the next 7days.

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2 years ago

The complaint will be now rejected for the above mentioned reason.

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