HomeComplaintsFight Club Casino - The player's struggle to verify.

Fight Club Casino - The player's struggle to verify.

Amount: Can$6,000

Fight Club Casino
Submitted: 12 Oct 2021 | Closed : 04 Nov 2021
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player's struggle to verify as the casino keep requesting new documents. The complaint was rejected as the player stopped responding.

Public
Public

I have submitted every possible document I have and they are saying they need more bank documents I have no more bank documents I sent 4 separate documents and they are the right ones

Public
Public

Hello Victoria,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue. Please allow me to ask you a few more question before we would move forward with the case.

How long is the verification process going on? Did the casino specify why are they asking for the bank statement again? Is this your first withdrawal request in the casino? Did you use any bonus money to accumulate your winnings?

Looking forward to your answer and I hope we will be able to help you resolve this case.

Regards,

Nick

Casino.guru

Public
Public

Dear Victoria,

We haven't hear from you in a while. Please note that we will be forced to reject the complaint if we won't get any respond within the next 7days.

Public
Public

The complaint will be now rejected for the above mentioned reason.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news