HomeComplaintsFight Club Casino - Player has experienced a technical glitch.

Fight Club Casino - Player has experienced a technical glitch.

Amount: €15

Fight Club Casino
Safety Index:Below average
Submitted: 21 Apr 2021 | Case closed : 18 May 2021
Case closed Our verdict

Other

REJECTED

Case summary

2 years ago

The player from Australia has experienced a technical glitch while playing. We’ve rejected this complaint as per the player’s explicit request.

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3 years ago

this casino is so rigged I press hit and it skips me

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3 years ago

Dear Shurmey,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any supporting evidence, such as screenshots or videos, possibly your game history along with any relevant communication to petronela.k@casino.guru?

Please understand, that without any supporting evidence we can’t proceed further with this case as it would be close to impossible to confront the casino.

 

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Petronela

 

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2 years ago

Dear Shurmey,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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Private
2 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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Public
2 years ago

Dear Shurmey,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Private
Private
2 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
2 years ago

The hand with the cards showing is what they didn’t pay

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2 years ago

Please forward your game history. The first disputed hand that skipped you were at 1:19:32 and now it's a different hand at 2:38:47?

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2 years ago

Just close this

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2 years ago

We’ve rejected this complaint as per the player’s explicit request. Sorry, we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help. 

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