The player from Malaysia is inquiring about website accessibility. The casino failed to reply to our messages, therefore we couldn't proceed with further investigation and we were forced to close the complaint as unresolved.
FIFO88 Casino - The casino website is in maintenance.
Black points: 715
Amount: 5,000 RM
FIFO88 Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.1
FIFO88 Casino has a Safety Index of 3.1, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Unresolved
Our verdict
Justified complaint
UNRESOLVED
Case summary
4 years ago
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4 years ago
Casino Website is down..Unable to access since the 7th of August...No Announcement made,No communications...They says the website is under going a maintenance but didnot fix it for 7days long.Plese do pay a visit to their website and find whether they are fraud.Thank You
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4 years ago
Dear Patrick,
Thank you very much for submitting your complaint. I am sorry to hear about your negative experience. I tried to access the website and it is still in maintenance.
Are there any funds being held by the casino?
Thank you in advance for your reply.
Best regards,
Kristina
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4 years ago
Yes it happens to everyone...they held players' fund..every members has the same issues not only happens to me..they turned off the live chat too,,very irresponsible behavior by a well known casino.
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4 years ago
Is there any ways to prosecute the casino???Drop their reputation ratings?? Is that possible?? 8days into the maintenance still hasn't solve anything.
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4 years ago
Howard33, I contacted the casino to find out what is going on. I will let you know as soon as I have more information.
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4 years ago
howard33, unfortunately, the casino still hasn't replied. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.
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4 years ago
I apologize, but since we haven’t received any response from the casino regarding the issue, we cannot continue resolving this complaint and we are forced to close it as ‘unresolved’.
I am very sorry I couldn't help more, but at least closing this complaint as unresolved will negatively influence the casino's rating and other players can read about your experience in our review.
I hope you won't come across a problem like this again.
The casino can reopen this complaint anytime.
