HomeComplaintsFatBoss Casino - Player's asking for a deposit refund.

FatBoss Casino - Player's asking for a deposit refund.

Amount: €1,800

FatBoss Casino
Safety Index:Above average
Submitted: 20 May 2022 | Case closed : 14 Jul 2022
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

2 years ago

The player from Portugal is asking for a deposit refund since they asked to be self-excluded from the whole platform. Unfortunately, the self-exclusion is only active in the specific casino. Since the player didn't request it directly from this casino, we didn't think that he was entitled to the refund. Therefore, we rejected this complaint.

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2 years ago
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This post has been made private by Casino Guru, as requested by the player.

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2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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2 years ago
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Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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