The player from Portugal is asking for a deposit refund since they asked to be self-excluded from the whole platform. Unfortunately, the self-exclusion is only active in the specific casino. Since the player didn't request it directly from this casino, we didn't think that he was entitled to the refund. Therefore, we rejected this complaint.
FatBoss Casino - Player's asking for a deposit refund.
Amount: €1,800
FatBoss Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.5
FatBoss Casino has a Safety Index of 7.5, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
2 years ago
