Fairspin Casino - Player’s winnings haven’t been received yet.

Hi

they hold (2x) 10€

and (1x)17€

Die 2x 10 € sind auzahlungen vom Token holding. Hinterher sagen sie man muss vorher in die gelder hin und her schieben.. Sichh merken was die erste Währung wahr bei Einzahlung..

Das Casino game lebt von Tricks..

Allerdings muss ich doch zumindest trotz aller betrügerischen Absichten und agb Fallen die grundlegendsden Dinge tun können ohne direkt

beklaut zu werden und..

Wenn ich nach Stunden im chat dann ausgelacht werde und mit vorgefertigten pn voll gespammt werd ist das unprofessionell.

Ich das schonmal mit 2 deposuts auf einmal.. Fast 3 wochen musste ich warten.. Da gabs zumindest paar

spins....

Wennn ich sehe was im crypto markt gerade Abgeht... Das Casino sagt das Bezahlsystem von casino ist. Kaputt.. Anstatt eine info zu geben lassen die alles einzahlen.... Dannn lacht der support mitarbeiterund bietet cashback an wen ich jetzt wieder einzahle.. P

______--____________

Sieht nach einem Exit SCAM aus..

Wie trepektlos die mut einem reden..

Am Anfang war alles seriöser und Fehler wurden aktzeptiert und mit einer Leistungt schuldigt ich hatte

Beim letzten mal Spins bekommen

Dear realtalkonny,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Hi!

A certain technichal issues have emerged with your previous withdrawal request.

However, we are always working hard to fix them and would like to present you with a solution: In order to recieve your funds, please, make a new withdrawal request using Bank Account (IBAN) payment method and we will make sure to process it.

Please, keep in mind, that all the withdrawals on our website are processed manually to ensure maximal levels of security and it might take up to 10 business days.

In case if you got any additional questions regarding this situation or our website, please reach out to us vila LiveChat or E-mail at support.ru@fairspin.io and we will be glad to answer all of your questions.

Respectfully,

Fairspin

Dear realtalkonny,

Have you received your withdrawal from the casino yet?

Dear realtalkonny,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.