Hello!
As far as I know, our customer care department staff contacted the user of the gaming account linked to email h****683@gmail.com
It turned out that the player accidentally registered a new one-click account instead of logging into his previously created gaming account and made a deposit to the new account.
Our customer care staff contacted the client and informed him on which gaming account deposit was made (of course, without disclosing password to that account).
As we can see in our system, there has been activity in this gaming account (which was registered through one-click registration) and there is gaming activity.
We see that this user is using his second account and is already playing on it.
Please note that it is only allowed to play on one gaming account at a time. If more than one gaming account is used simultaneously, Game Security may block such gaming accounts. Therefore we recommend that you play on only one account.
Hello!
As far as I know, our customer care department staff contacted the user of the gaming account linked to email h****683@gmail.com
It turned out that the player accidentally registered a new one-click account instead of logging into his previously created gaming account and made a deposit to the new account.
Our customer care staff contacted the client and informed him on which gaming account deposit was made (of course, without disclosing password to that account).
As we can see in our system, there has been activity in this gaming account (which was registered through one-click registration) and there is gaming activity.
We see that this user is using his second account and is already playing on it.
Please note that it is only allowed to play on one gaming account at a time. If more than one gaming account is used simultaneously, Game Security may block such gaming accounts. Therefore we recommend that you play on only one account.
Edited by a Casino Guru admin