Jakko from Finland discovered software bug. He informed the casino, but the casino investigation takes too long.
EagleBet Casino - Player has technical problem with casino games.
Amount: €85
EagleBet Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.7
EagleBet Casino has a Safety Index of 5.7, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
5 years ago
Public
Public
5 years ago
Translation
I was playing European Black Jack and after three rounds I bet the game stuck. No cards were dealt, but the stakes were lost. Total amount 85 €. I've been asking about the money after almost a week, but things still "exploring". Does not give a reliable image and does not encourage big stakes
Automatic translation:
Public
Public
5 years ago
Hello Jakko.
We are very sorry to hear that you had a bad experience in this casino. Could you please be more specific? On which games did you notice the problem? (game provider) What did they write to you?
