HomeComplaintsDream Vegas Casino - Player’s withdrawal was canceled.

Dream Vegas Casino - Player’s withdrawal was canceled.

Amount: Can$2,768

Dream Vegas Casino
Safety Index:Below average
Submitted: 30 Jun 2024 | Case closed : 03 Jul 2024
Case closed Our verdict

Other

REJECTED

Case summary

5 months ago

The player from Ontario hit a big win using a bonus, but the casino canceled the withdrawal after initially confirming it.

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5 months ago

Got a bonus from casino hit big for the amount listed above was told by support it was all good to be received and on the way all of a sudden casino cancels the withdrawal and screwed me over

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5 months ago

Dear hassanmmian,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Dream Vegas Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate what did the casino do exactly? I will be waiting for your reply patiently.

Best regards,

Nick

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5 months ago



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5 months ago

They took away the withdrawal even after agents said it’s on the way no the casino site is closed in Ontario I can’t access them

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5 months ago

Dear hassanmmian,

The complaint will be now rejected as it is a duplicate complaint which was already explained to you in the past.

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