The player from Ontario hit a big win using a bonus, but the casino canceled the withdrawal after initially confirming it.
Dream Vegas Casino - Player’s withdrawal was canceled.
Amount: Can$2,768
Dream Vegas Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case closed
Our verdict
Other
REJECTED
Case summary
3 months ago
Public
Public
3 months ago
Got a bonus from casino hit big for the amount listed above was told by support it was all good to be received and on the way all of a sudden casino cancels the withdrawal and screwed me over
Public
Public
3 months ago
Dear hassanmmian,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Dream Vegas Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate what did the casino do exactly? I will be waiting for your reply patiently.
Best regards,
Nick
