The player from Ontario hit a big win using a bonus, but the casino canceled the withdrawal after initially confirming it.
Dream Vegas Casino - Player’s withdrawal was canceled.
Amount: Can$2,768
Dream Vegas Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.4
Dream Vegas Casino has a Safety Index of 5.4, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
4 months ago
Public
Public
4 months ago
Got a bonus from casino hit big for the amount listed above was told by support it was all good to be received and on the way all of a sudden casino cancels the withdrawal and screwed me over
Public
Public
4 months ago
Dear hassanmmian,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Dream Vegas Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate what did the casino do exactly? I will be waiting for your reply patiently.
Best regards,
Nick
