Drake Casino - Withdrawal of player's winnings has been delayed.

I play drake casino sometimes. I got the free spins and won 370$ around that. I’m commenting on this because I noticed another customer just posted about something I’m going through right now. I was told I couldn’t access the 100$ withdrawal limit and I’d have to pay 25$ to get it. Well after seeing another person go thru the exact same thing I’m wondering is this a legit casino and by the time people get done depositing money you tell them to by them they will have paid the entire amount they were tryn to withdraw. I spend money at online casinos . If it had been I was able to at least play through the winnings or even get 100$ withdrawn atleast out of 370$ I would have been back and spent more than that I’m sure but this is sounding more and more like a scam

Dear jdoefacts77,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear jdoefacts77,

Have you received your withdrawal from the casino yet?

Dear jdoefacts77,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.