HomeComplaintsDivas Luck Casino - The player's experiencing an unspecified issue.

Divas Luck Casino - The player's experiencing an unspecified issue.

Amount: €115

Divas Luck Casino
Submitted: 15 Sep 2022 | Case closed : 30 Sep 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

The player's experiencing an unspecified issue with Divas Luck Casino. The complaint was closed as the player stopped responding.

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Translation

I can't get the above value.

I already put everything

Automatic translation:
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Dear Sonia_danada,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Divas Lucky Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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Dear Sonia_danada,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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The complaint will be now closed for the above mentioned reason.

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