Diamond Reels Casino - Player is disatisfied with overall experience.

I just want to give a warning regarding Diamond Reels Casino. DO NOT PLAY ON THIS SITE. YOU WILL NOT WIN. They promise you a bonus but don't give them. I was to receive a second bonus when I made a second deposit but did not. When I questioned the site I was told I should have read the terms regarding the bonuses. NOWHERE could I find anything on the specific terms of the bonuses. They do not have a valid license and do not think twice about taking all of your money. PLEASE DO NOT MAKE THE MISTAKE I MADE BY PLAYING ON THIS SITE.

Dear Schatzi,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. If you require our help, I will need more information regarding the bonus issue.

In case you just wanted to warn other players about this casino, I would definitely recommend sharing your experience in our Forum or writing a review where it will be accessible and visible for more of our visitors.

Please let me know if there is anything else, I could do for you in this matter.

Best regards,

Kristina

Dear Schatzi,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.