Diamond Reels Casino Review

Show company details

Payment methods

Show all (12)

Withdrawal limits

per month

$20,000

per week

$5,000

Owner Goldridge Solutions Limited

Established 2015

Estimated annual revenues

> $5,000,000

Licensing Authorities

Casino operates without an official license!

OverviewBonuses3User reviews78Safety Index explainedDiscussion3Payment methods12

Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

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Diamond Reels Casino Review

We've thoroughly reviewed Diamond Reels Casino and gave it a Low Safety Index. This means we don't consider this casino to be a good option for most players. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Diamond Reels Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Diamond Reels Casino is a medium-sized online casino revenue-wise. However, it's a part of a big group of related casinos with high combined revenues. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

Diamond Reels Casino is operating without a valid license.

We currently have 2 complaints directly about this casino in our database, as well as 14 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,923 black points in total, out of which 1,548 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Diamond Reels Casino appears on only one blacklist, which hasn't influenced our rating of this casino. We've chosen to ignore it either because it's related to the casino's previous owner, or because of some other applicable reason.

Based on the information we've collected and assessed in our Diamond Reels Casino review, it has a Low Safety Index. We don't recommend playing at it and advise you to stay away from it.

Bonuses

No Deposit Bonus:

65 FREE SPINS on Kong Funo deposit, $0.1/spinBonus T&C

Deposit Bonus:

400% up to $6,000 and 50 extra spins ($0.1/spin)Bonus T&C

Payment methods

Show all (12)

Withdrawal limits

per month

$20,000

per week

$5,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

No bingo

Baccarat

Jackpot games

Live games

No poker

No craps

Keno

No scratch cards

No eSports betting

No crash games

Language options

English website

English customer support

English live chat

Game providers

Positives

Bitcoin accepted
24/7 Customer support

Negatives

Small selection of game providers
Limited choice of payment methods
Withdrawals via Check/Wire of up to $500 incur a $35 fee

Interesting facts

Players from Slovakia, Spain, Denmark and Hungary will be restricted to crypto deposits only
Players must be 21 or over

Author & Guarantor: Kristina Underwood Last updated: 23 Jan 2024 Anything incorrect or missing? Let me know

Diamond Reels Casino bonuses

Browse all bonuses offered by Diamond Reels Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Diamond Reels Casino

This is a place to share experience with Diamond Reels Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 78 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

dancerreddevile

Junior Adept

• 4 months ago

Diamond Reels is,for me,one's of the best RTG casino. Two welcoming no deposits bonuses,in a row. Always in offer couple very good promotions. Trustful and fairness games,with proven RGN.

2 no deposit bonuses, extra % 1st deposit via crypto or skrill
RTP more than fair
Free roll tournaments with excellent prizes

Casino is targeting US market
Live chat support isn't always online, gor players from Europe
Only one provider

cobra562

Adept

• 6 months ago

everytime i dep i have a crappy time.Played 6 differnt games and only 1 bonus round.Wasted money again.I cant even use my 992 comp points.Says not enough? Bad suport. Also bitcoin takes over 15 min to show,other sites its mybe 5 min max.Dont waste your money here.I did

poor game play

Crazyazman

Unregistered user

• 11 months ago

Deposited 60 BTC and per usual it was confirmed on blockchain in under 10 min, hell it had 3 confirmations in under 5 minutes...yet it's been 3 hrs, 2 live chats, and an unresponsive support via email... Maybe all the positive reviews haven't played at good casinos because Diamond Reels is absolute trash!!

barney147

Junior Apprentice

• 1 year ago

RTG casino. Quick verification. I have had three payouts, from $800 to $2000, via BTC, each taking around 5 days. Good comms.

Quick verification and no problems with BTC payments.

Daily bonuses often have a max cash out of only $500 for club and silver players . Not worth depositing $100 for such a very small return. Diamond members max cash out $1000

mgeorgewy

Novice

• 1 year ago

Never in my life have I seen or experienced more obvious rigged blackjack. Total scam and you couldn't convince me otherwise. I would love anyone to look over my play history with this casino. Dealer is required to draw until 17. He hardly ever busts
I bust 99.5% of time when drawing on 12. I have never experienced so many pushes when I am dealt blackjack. So blatantly rigged its sad. If you bet small amounts you go back and forth winning and losing some but as soon as you increase betting amount to significant amount dealer wins almost every hand sometimes I counted 10 to 12 hands in a row. I would be dealt consistently hands totaling 13 to 14 and the dealer religiously has face cards . DONT WASTE YOUR TIME. GREEDY CHEATERS

Easy to make deposits

Unfair gaming
No live dealers

Wollygog

Apprentice

• 2 years ago

Woeful server, Guru is spot on with the ratings here.Was told I had multiple accounts and banned suddenly whilst on live chat. I previously had about 6 attempts at logging in as I used a different browser eventually got it worked out and now here I am. Stay away from this one and any others associated with them.

Safety Index of Diamond Reels Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Diamond Reels Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low4.8/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

Average value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

Operates without a license

Complaints about Diamond Reels Casino and related casinos (70)

70All0Opened16Not solved11Solved43Rejected

Complaints directly about Diamond Reels Casino

Case closed

Disputed amount: 282 ₮

Player's valid winnings not released by casino.

The player from Argentina had used the Casino Guru bonus and fulfilled all the requirements. However, the casino had refused to pay his winnings, citing multiple account usage and bonus abuse. The player had contested these allegations, insisting he only had one account and had followed all the bonus rules. He had provided screenshots as evidence. The casino then requested a deposit for user verification. After the player complied, the casino paid out his winnings.

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Submitted: 09 Apr 2024

Case closed

Disputed amount: $300

Player struggles to withdraw winnings through Bitcoin.

The player from Illinois had experienced difficulties withdrawing his winnings via Bitcoin from an online casino. Despite having completed the required 30x playthrough, the casino had provided varying reasons for the delay, including a down Bitcoin processor and a review of his account by the Finance Department. After the Complaints Team had advised the player to wait for two weeks for the payment process, the player had confirmed receiving his payment. The Complaints Team then marked the complaint as resolved.

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Submitted: 09 Feb 2024

Unjustified complaint

Disputed amount: $100

Player was banned and winnings confiscated.

The player from Oklahoma had encountered issues with an online casino. After playing through a no deposit promo, the casino had been unhelpful and rude when questions were asked regarding potential account discrepancies. The casino allegedly conducted a background check without consent, discovered a felony DUI, and used this as a justification to confiscate the winnings and ban the account. The player had not deposited any real money and his last contact with the casino was regarding his inability to log in. We had clarified that as no real money balance was on his account, the casino had the right to close any account without giving a reason. Despite the player's concerns about privacy and the casino's terms and conditions, we had to close the complaint due to the absence of a real money balance loss and the public nature of the background check information.

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Submitted: 26 Jan 2024

Case closed

Disputed amount: $5,000

Player’s winnings haven’t been received yet.

The player from Texas has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that they received the winnings and the complaint was closed as resolved.

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Submitted: 01 Sep 2023

Other

Disputed amount: €420

The player's withdrawal is delayed.

The player's withdrawal had been delayed for over 2 weeks. After the investigation, player has played their funds away.

Submitted: 30 May 2023

Unresolved Our verdict

Insufficient evidence from casino

Black points: 375

Disputed amount: $750

The player's balance was voided.

The player's balance was voided for breaching bonus terms. The complaint was closed as the casino stopped responding.

Submitted: 06 Feb 2023

Player stopped responding

Disputed amount: $150

Player’s criticizing bonus rules.

The player from Peru is questioning bonus terms and conditions applicable for No Deposit bonuses. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 24 Aug 2022

Player stopped responding

Disputed amount: $100

Player is disatisfied with overall experience.

The player from the US isn’t satisfied with the casino’s services. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 23 Feb 2022

Player stopped responding

Disputed amount: $500

Player received only part of his winnings.

The player form the US requested withdrawal after winning $500. However, he only received part of it. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 20 Oct 2021

Player stopped responding

Disputed amount: $190

Player’s account has been blocked.

The player from United States had his account blocked and fund confiscated due to “negative activity”. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 18 Nov 2020

Player stopped responding

Disputed amount: $790

Player’s winnings have been reduced.

The player from Bulgaria had their No Deposit bonus winnings capped and reduced. The whole withdrawal has been pending for almost a month. We rejected the complaint because the player didn't respond to our messages and questions.

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Submitted: 15 Jul 2020

Case closed

Disputed amount: ??

Player wishes to be excluded from the email and SMS list.

The player from the US doesn’t wish to receive any messages and notifications from this casino. This complaint was successfully resolved.

Submitted: 11 May 2020

Unresolved Our verdict

Insufficient evidence from casino

Disputed amount: $9,222

The player's account was closed and winnings denied without a relevant proof.

The player 'CATTRIX' won $9222 playing with a bonus. She was called and congratulated by a casino representative, but 4 days later couldn't access her account. Upon contacting the casino, the player was repeatedly informed that her account had been flagged by their processor and the win was being rescinded. The Player then brought the complaint to the mediator. There was no response for a long time, until the complaint was re-opened at the casino's request. The casino responded to the complaint citing Terms and Conditions relating to suspected fraud and/or chargebacks, and their right to "withhold any amount from your account which is in excess of your original deposit" in the event there is a suspicion of this kind of activity. The mediator asked for evidence from the casino to support their accusations against the player, and also for evidence from the player to support her claims that she didn't make any chargebacks. The mediator didn't consider the evidence provided by the casino justified enough to confirm the accusations against the player. There was no further response from the c

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Read more on: askgamblers.com Submitted: 6/2016

Complaints about related Mega7's Casino (Same management)

Case closed

Disputed amount: $100

Player’s withdrawal has been delayed.

The player from Malaysia is dissatisfied with the withdrawal process. The player received their winnings, therefore we marked this complaint as resolved.

Mega7's Casino

Safety Index:Below average Submitted: 21 Mar 2022

Case closed

Disputed amount: $30.3

Player’s deposit has never been credited to his casino account.

The player from United States has deposited money into his account but the funds seem to be lost. The casino investigated the situation and found out that the deposit was lost in the Bitcoin system, they credited the deposit to the player's account and the issue was resolved.

Read moreRead less

Mega7's Casino

Safety Index:Below average Submitted: 25 Dec 2020

Case closed

Disputed amount: $100

Player has a problem with a bitcoin withdrawal.

Daniel from Israel has a problem with a Bitcoin withdrawal. Casino has some technical issues, and because of that, he is not able to make a Bitcoin withdrawal.

Mega7's Casino

Safety Index:Below average Submitted: 24 Dec 2019

Complaints about related Vegas2Web Casino (Same management)

Case closed

Disputed amount: 5,000 INR

The player's account got banned.

The player's account got banned for using a VPN. The player stated that access to their account was initially blocked for an unknown reason, so they used a VPN to be able to access the website and contact support. A short time after the complaint was submitted, the casino informed us that they had made contact with the player and the issue had since been resolved. The player also confirmed this so the complaint was closed.

Read moreRead less

Vegas2Web Casino

Safety Index:Low Submitted: 16 Aug 2022

Complaints about related Lion Slots Online Casino (Same management)

Case closed

Disputed amount: $130

Player’s withdrawal has been delayed.

The player from the US requested withdrawal a month ago, and it’s been pending since. The player received his withdrawal.

Lion Slots Online Casino

Safety Index:Below average Submitted: 14 Jan 2021

Complaints about related Platinum Reels Online Casino (Same management)

Case closed

Disputed amount: $1,500

Player’s account has been banned.

The player from United States had his account blocked due to fraudulent activities. The complaint was resolved after the casino made a deal with the player about refunding the initial deposit.

Platinum Reels Online Casino

Safety Index:Below average Submitted: 19 Jan 2021