The player from India deposited funds, claimed a bonus, and won money before the casino blocked their account without notice. They are seeking assistance in retrieving their winnings of 31,000.
DaVegas Casino - Player's account has been closed unexpectedly.
Amount: 31,000 INR
DaVegas Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.4
DaVegas Casino has a Safety Index of 7.4, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case opened
Current status
Waiting for Casino Guru to reply
4d 15h 50m 57s
Case summary
2 days ago
Public
Public
3 days ago
I deposited and started playing on this casino. I claimed a bonus also.i luckily won some money and suddenly they blocked my account without any notice.
I played live casino games,sports bet, slots. Basically mixed.
Now I want to get my 31000 back . Please help me.
Public
Public
3 days ago
Hello Harsheet99,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with DaVegas Casino. Please allow me to ask you a few more question before we would move forward.
- Could you please advise if your account is already verified and if yes, since when exactly?
- What kind of bonus did you claim?
- When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Casino Guru is examining the case
