CyberSpins Casino - The player's deposit did not arrive.

Went to make my 2nd deposit and didnt know i had a min and max deposit range i had to stay within. I had just deposited my 1st amount 0f 100 that went very quickly, so i made a second one of 150. After not receiving it i went back to bitcoin bar code and notice there was a range of 25min-94max range i had to stay within, Why there would be only a max of 94 i dont know, but my 150 was not credited. When i talked to their customer service they said it cant be credited until midnight the next night?? It's bitcoin , so not sure what kind of stupid delay tactics they're trying to use, but obvously dosnt take that long to deposit bitcoin back to my ewallet, or my account. Sick of these casinos being so sketchy!!!

Hello gpro54,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with CyberSpins Casino. Allow me to ask you a few more question before we would move forward.

What payment provider did you use to deposit? When exactly did this happen and have you heard anything from the casino since then?

Please also forward any relevant screenshot or communication between you and the casino to nikolas.b@casino.guru.

Regards,

Nick

This too has been resolved. Not sure why they had to keep my deposit for 24hrs? But I was able to get at 12am ET. Thank you again and this has been resolved.

Thank you gpro54 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble in the future again.

Regards,

Nick