The player's deposit is missing from his casino account as it was not yet credited. The complaint was resolved as the player's money was returned to his bank account.
Cyber.bet Casino - The player's deposit is missing.
Amount: €10
Cyber.bet Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
1.8
Cyber.bet Casino has a Safety Index of 1.8, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Good afternoon
Yesterday I made a deposit of 10 euros in this casino. In which I am still waiting for you to enter the casino account.
The money came out of my bank account at the casino, nothing came in. I talk talk talk and nothing and wait. They don't even know how to explain what happened. This casino is a real scam! I still get in touch today, they just have to wait.
I don't even want to know more about this casino. Damn time I didn't search for this casino before making any deposit.
Automatic translation:
Public
Public
2 years ago
Dear Madnessboy,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.
If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.
I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.
Best regards,
Nick
Public
Public
2 years ago
Translation
Not. I demand my money back as I don't care about this casino! And an aute rich joke! I sent the receipt and everything! As proof that you have been paid. I don't want to know about the money at the Casino I want it back to my bank because I don't ever want to know about this casino ever again.
Automatic translation:
Public
Public
2 years ago
Translation
Just to let you know that I have already received the money in question back.
And I canceled the casino account in question.
Terrible attendance. After what I've been through, I don't even want to know about online casinos anymore.
Thank you for your help .
Compliments .
Automatic translation:
