HomeComplaintsCwinz Casino - Player’s account has been closed.

Cwinz Casino - Player’s account has been closed.

Amount: 50,000 INR

Cwinz Casino
Safety Index:Low
Submitted: 02 Nov 2024
Case opened Current status

Waiting for player to reply

6d 22h 51m 59s

Case summary

1 hour ago

The player from India reports that their account has been blocked despite making over 27 lakh rupees from a deposit of 50k rupees. They claim that the casino does not reflect their deposits and has not refunded their money, providing numerous excuses.

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2 weeks ago

Sir my iD has been blocked by the company. I have made more than 27 lakh rupees by depositing 50k rupees but the iD has been blocked. Please get my iD opened.


Fraud.. cheaters.

Deposit reached to them, but they are not reflecting it and also Not refunding my money.


Giving lot of execuses.


Fraud people.


They will do this cheating to few people frequently. so, avoid playing with them.

Read less


Worst Support team. They will not respond to your concerns regarding delay in reflecting deposits.


Fraud and cheaters - The always lie wit new reason for delays. And they will demotivate you by stopping yur paymente.


Looters - theu will loot your moneu wth many reasons.



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2 weeks ago

Dear mohdfahad122297,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Cwinz Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate?

  • When did you register there?
  • How much did you deposit?
  • What did the casino respond when you contacted them after they closed your account?


I will be waiting for your reply patiently.

Best regards,

Nick

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2 weeks ago

1.We opened an account there 8-9 months ago. First, we deposited more than 15K and also withdrew the amount. The money was credited to the bank.


2..I had recently deposited 50k and while playing the game I won more than 27 lakhs and suddenly my ID got blocked and is not opening.



3..After the account was blocked, I talked to customer care, gave all my proofs, username, Gmail and mobile number, the company people are saying that there is no account with this Gmail, it is not showing in my account, they are lying, the company people are saying the username is correct, we had given the authority, check it, you will find out yourself.





Please help me sir


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2 weeks ago

Player id..samir9

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1 week ago

Dear mohdfahad122297,

Would it be possible to forward the communication between you and the casino and any additional proof to nikolas.b@casino.guru for further review?

Looking forward to your answer.

Regards,

Nick

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1 week ago

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1 week ago

Dear mohdfahad122297,

I would like to ask you again to forward the communication between you and the casino to my e-mail address as you did not provide it yet.

Will be waiting for your e-mail.

Regards,

Nick

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1 hour ago

Dear mohdfahad122297,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

mohdfahad122297 has 6d 22h 51m 59s to reply

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