HomeComplaintsCryptoBet Casino - Player’s struggling to withdraw their winnings.

CryptoBet Casino - Player’s struggling to withdraw their winnings.

Amount: $3,000

CryptoBet Casino
Safety Index:Low
Submitted: 07 Jul 2021 | Case closed : 22 Jul 2021
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Malaysia is experiencing difficulties withdrawing their funds. We rejected the complaint because the player didn't respond to our messages and questions.

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Public
3 years ago

This is definitely a scam, please update the info so that no one will fall for it! My 2k (1k Winnings) is stuck there. Why do I say so? The live support contacted me was Davi. I managed to find him on Telegram, which turned out to be blocked by him. Not only that, the official link on the website to the TG is now changed its name and no longer active. DO NOT PLAY ON THIS SITE.

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Public
3 years ago

Dear lkt623,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Public
Public
3 years ago

Dear Ikt623,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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Public
3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

 

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