The player from Canada is experiencing deposit problems. We rejected the complaint because the player didn't respond to our messages and questions.
I deposit the 100 us in bit coin and they have not reply to me I've sent several emails and waited several days and I send all the prof
Dear collinsjosh191,
Thank you for submitting your complaint. Please could you provide more information and details regarding your complaint? I apologize, but I am not sure I understand what happened.
Do I understand correctly that your deposit hasn’t been credited to your casino account?
Thank you in advance for your reply.
Best regards,
Kristina
Ok thank you .I am in the dominican republic and I payed in bit coin.also I messaged them over 5 times and it's been 4 days and I've heard nothing in response thank you for you time
Thank you for your reply, collinsjosh191. Could you please clarify the main problem here? I still don't know what happened, except that the casino doesn't reply to you.
I open up an account I sent the 100 worth of bit coin and they never credited to me I sent proof I sent it and still just ignore men
Thank you for your clarification. Do I understand correctly that you contacted the casino regarding this issue, but haven't received any response yet?
If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru.