The player's withdrawal is delayed for a week. The complaint was rejected as the player stopped responding.
It’s been weeks and all they tell me there finance department is working on my payout. I honestly don’t think there going to pay of maybe they don’t have the money to pay?
Hello Robert,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Crazy Luck Casino. Please allow me to ask you a few more question before we would move forward.
Is this your first withdrawal request in the casino? Is your account already verified and if yes, since when? Did you use any bonus to accumulate your current winnings?
Please note that if it's your first ever request it might take up to 14 days to receive your money so I would only recommend you to wait at least 1 more week.
Looking forward to your answer.
Regards,
Nick