HomeComplaintsConquestador Casino - Player's withdrawal is delayed due to incomplete verification.

Conquestador Casino - Player's withdrawal is delayed due to incomplete verification.

Amount: ¥9,000,000

Conquestador Casino
Safety Index:Above average
Submitted: 15 Aug 2023 | Resolved : 02 Oct 2023
Resolved Our verdict

Case closed

RESOLVED

Case summary

1 year ago

The player from Japan requested withdrawals from his winnings, but they were returned to the balance. The casino asked for multiple documents for verification, which the player provided. Player’s complaint has been resolved successfully.

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1 year ago
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This post has been made private by Casino Guru, as requested by the player.

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1 year ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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Private
1 year ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
1 year ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
1 year ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
1 year ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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