HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,843Opened960Not solved5,714Solved12,942Rejected26,227
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 88
Disputed amount: €1,000

Spin Million Casino - Player’s winnings have been forfeited.

Spin Million Casino
Safety Index:Low Submitted: 23 Jul 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 50
Disputed amount: €10

LuckMe Casino - Player’s complaining about not receiving a bonus.

LuckMe Casino
Safety Index:Below average Submitted: 23 Jul 2020
Unresolved Our verdict

No reaction, good regulator

Black points: 429
Disputed amount: 60,000 kr.

bet365 Casino DK - Player’s winnings have been confiscated.

bet365 Casino DK
Safety Index:Very high Submitted: 22 Jul 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 596
Disputed amount: $1,286

YouSpinYouWin Casino - Player’s account has been blocked.

YouSpinYouWin Casino
Safety Index:Below average Submitted: 21 Jul 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: €50

Casino765 - Player’s requesting her deposit back.

Casino765
Safety Index:Low Submitted: 21 Jul 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 113
Disputed amount: $616

Hallmark Casino - Player’s account has been blocked.

Hallmark Casino
Safety Index:Below average Submitted: 21 Jul 2020
Unresolved Our verdict

No reaction policy, good regulator

Black points: 41
Disputed amount: €380.6

Paston Casino - Player’s having difficulties withdrawing her winnings.

Paston Casino
Safety Index:Below average Submitted: 21 Jul 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 346
Disputed amount: €1,920

SpinUp Casino - Player’s winnings have been voided.

SpinUp Casino
Safety Index:Very low Submitted: 20 Jul 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 91
Disputed amount: €1,070

Parimatch Casino BR - Player’s account has been blocked.

Parimatch Casino BR
Safety Index:Below average Submitted: 19 Jul 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 142
Disputed amount: €1,128

LuckyBird Casino - Player’s account has been blocked and audited.

LuckyBird Casino
Safety Index:Low Submitted: 17 Jul 2020
Show more complaints (+10)
Showing 5,411 - 5,420 of 5,714 complaints
1...541 542 543...572
Go to pageof 572 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news