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All42,509Opened861Unresolved5,659Resolved13,410Rejected22,579
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Our verdict Failed self-exclusion

Jokerino Casino - Player’s refund has been delayed.

Unresolved Submitted: 02 Nov 2020
Black points: 1,171
Disputed amount: €2,000
Safety Index 2.1 Very low
Our verdict Failed self-exclusion

GoodWin Casino - Player’s attempts to close his account have been overlooked.

Unresolved Submitted: 02 Nov 2020
Black points: 1,112
Disputed amount: €1,900
Safety Index 6.6 Above average
Our verdict No reaction policy

Casino MGA - Player’s withdrawal has been delayed.

Unresolved Submitted: 02 Nov 2020
Black points: 273
Disputed amount: £4,500
Safety Index 2.2 Very low
Our verdict Uncertain case

K9Win Casino VN - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 01 Nov 2020
Black points: 426
Disputed amount: 500,000,000 ₫
Safety Index 4.9 Low
Our verdict No reaction policy

Casino Venetian - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 31 Oct 2020
Black points: 179
Disputed amount: €736
Safety Index 4.8 Low
Our verdict Insufficient evidence from casino

SELECT.bet Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 31 Oct 2020
Black points: 930
Disputed amount: €4,000
Safety Index 1.2 Very low
Our verdict No reaction policy

24M Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 30 Oct 2020
Black points: 606
Disputed amount: £5,200
Safety Index 1.8 Very low
Our verdict No reaction policy

Four Crowns Casino - Player’s winnings from bonus play have been reduced to x10 of her last deposit.

Unresolved Submitted: 29 Oct 2020
Black points: 18
Disputed amount: £700
Safety Index 0.2 Very low
Our verdict No reaction policy

House Of Pokies Casino - Player’s criticizing verification process.

Unresolved Submitted: 28 Oct 2020
Black points: 81
Disputed amount: A$4,000
Safety Index 2.9 Very low
Our verdict Insufficient evidence from casino

SELECT.bet Casino - Player’s requested withdrawal seems to be lost.

Unresolved Submitted: 28 Oct 2020
Black points: 1,994
Disputed amount: €8,500
Safety Index 1.2 Very low
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