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All41,171Opened812Unresolved5,427Resolved13,001Rejected21,931
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Our verdict Insufficient evidence from casino

Letsbet24 Casino - Player’s account has been permanently closed after an unsuccessful account verification.

Unresolved Submitted: 04 Dec 2019
Black points: 591
Disputed amount: $739
Safety Index 5.0 Below average
Our verdict No reaction policy

HITLOTO Casino - Player’s withdrawal has been delayed for 2 months.

Unresolved Submitted: 02 Dec 2019
Black points: 56
Disputed amount: 3,900 ₴
Safety Index 0.5 Very low
Our verdict No reaction

HITLOTO Casino - Player’s withdrawal has been delayed for a month.

Unresolved Submitted: 30 Nov 2019
Black points: 100
Disputed amount: 1,950 ₴
Safety Index 0.5 Very low
Our verdict No reaction

HITLOTO Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 28 Nov 2019
Black points: 135
Disputed amount: 10,000 ₴
Safety Index 0.5 Very low
Our verdict No reaction

HITLOTO Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 27 Nov 2019
Black points: 1,749
Disputed amount: $6,000
Safety Index 0.5 Very low
Our verdict Delayed payment, status unknown

YourBet Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 16 Nov 2019
Black points: 100
Disputed amount: €938
Safety Index 6.2 Below average
Our verdict Insufficient evidence from casino

Magik Slots Casino - Player’s winnings were forfeited.

Unresolved Submitted: 14 Nov 2019
Black points: 5,060
Disputed amount: €14,000
Safety Index 3.4 Very low
Our verdict Justified complaint

MyChance Casino - Player cannot withdraw his winnings.

Unresolved Submitted: 12 Nov 2019
Black points: 4,068
Disputed amount: €18,500
Safety Index 5.2 Below average
Our verdict No reaction policy

WinBet Casino BG - Player is convinced the pay outs of games in the casino are being manipulated.

Unresolved Submitted: 08 Nov 2019
Disputed amount: €500
Safety Index 8.9 High
Our verdict No reaction

Gale & Martin Casino - Bonus winnings were confiscated.

Unresolved Submitted: 29 Oct 2019
Black points: 330
Disputed amount: €5,000
Safety Index 7.0 Above average
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