HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,880Opened981Not solved5,714Solved12,942Rejected26,243
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 9
Disputed amount: A$180.27

Ozwin Casino - Player’s struggling to receive his winnings due to unfinished KYC verification.

Ozwin Casino
Safety Index:Below average Submitted: 05 Aug 2020
Unresolved Our verdict

Insufficient evidence from casino

Black points: 2,178
Disputed amount: €4,600

Slot10 Casino - Player is struggling to withdraw his winnings.

Slot10 Casino
Safety Index:Very low Submitted: 04 Aug 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 355
Disputed amount: $612.98

Crypt Casino - Plyer’s withdrawal has been delayed.

Crypt Casino
Safety Index:Low Submitted: 03 Aug 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 45
Disputed amount: A$1,700

House Of Pokies Casino - Player’s winnings have been voided.

House Of Pokies Casino
Safety Index:Low Submitted: 01 Aug 2020
Unresolved Our verdict

Against fair gambling

Black points: 2,261
Disputed amount: €3,200

Enzo Casino - Player’s winnings have been reduced to x10 of the last deposit.

Enzo Casino
Safety Index:Very low Submitted: 31 Jul 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 50
Disputed amount: €1,200

Spin Million Casino - Player has been accused of violating the terms.

Spin Million Casino
Safety Index:Low Submitted: 30 Jul 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 28
Disputed amount: €200

Spin Million Casino - Player’s struggling to withdraw her winnings.

Spin Million Casino
Safety Index:Low Submitted: 30 Jul 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 72
Disputed amount: €2,000

Bet2U Casino - Player’s withdrawal has been voided and account closed.

Bet2U Casino
Safety Index:Very low Submitted: 30 Jul 2020
Unresolved Our verdict

Against fair gambling

Black points: 2
Disputed amount: €100

Slots of Vegas Casino - Player’s having difficulties withdrawing his winnings.

Slots of Vegas Casino
Safety Index:Above average Submitted: 29 Jul 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 9
Disputed amount: €107

Fortune Clock Casino - Player didn’t receive the promised bonus.

Fortune Clock Casino
Safety Index:Low Submitted: 29 Jul 2020
Show more complaints (+10)
Showing 5,391 - 5,400 of 5,714 complaints
1...539 540 541...572
Go to pageof 572 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news