HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,877Opened727Unresolved5,576Resolved13,255Rejected22,319
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

All Spins Win Casino - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 08 Aug 2020
Black points: 200
Disputed amount: A$14,000
Safety Index 3.0 Very low
Our verdict No reaction

Tipico Casino DE - Player has requested the transaction history.

Unresolved Submitted: 07 Aug 2020
Black points: 11
Disputed amount: ??
Safety Index 9.8 Very high
Our verdict No reaction

Jungle Reels Casino - Player’s bonus winnings have been voided.

Unresolved Submitted: 06 Aug 2020
Black points: 11
Disputed amount: £211
Safety Index 6.4 Below average
Our verdict Insufficient evidence from casino

Slot10 Casino - Player is struggling to withdraw his winnings.

Unresolved Submitted: 04 Aug 2020
Black points: 1,089
Disputed amount: €4,600
Safety Index 3.1 Very low
Our verdict No reaction policy

House Of Pokies Casino - Player’s winnings have been voided.

Unresolved Submitted: 01 Aug 2020
Black points: 45
Disputed amount: A$1,700
Safety Index 2.9 Very low
Our verdict Against fair gambling

Enzo Casino - Player’s winnings have been reduced to x10 of the last deposit.

Unresolved Submitted: 31 Jul 2020
Black points: 2,261
Disputed amount: €3,200
Safety Index 4.5 Low
Our verdict No reaction policy

Spin Million Casino - Player has been accused of violating the terms.

Unresolved Submitted: 30 Jul 2020
Black points: 25
Disputed amount: €1,200
Safety Index 2.8 Very low
Our verdict No reaction policy

Spin Million Casino - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 30 Jul 2020
Black points: 14
Disputed amount: €200
Safety Index 2.8 Very low
Our verdict No reaction policy

Bet2U Casino - Player’s withdrawal has been voided and account closed.

Unresolved Submitted: 30 Jul 2020
Black points: 36
Disputed amount: €2,000
Safety Index 1.6 Very low
Our verdict No reaction policy

Fortune Clock Casino - Player didn’t receive the promised bonus.

Unresolved Submitted: 29 Jul 2020
Black points: 4
Disputed amount: €107
Safety Index 5.2 Below average
Show more complaints (+10)
Showing 5,391 - 5,400 of 5,576 complaints
1...539 540 541...558
Go to pageof 558 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!