HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,841Opened959Not solved5,714Solved12,941Rejected26,227
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 68
Disputed amount: $800

Vegas Rush Casino - Player’s bonus winnings have been voided.

Vegas Rush Casino
Safety Index:Low Submitted: 17 Jul 2020
Unresolved Our verdict

Insufficient evidence from casino

Black points: 1,439
Disputed amount: $3,600

BABIBET Casino - Player’s account has been blocked.

BABIBET Casino
Safety Index:Very low Submitted: 17 Jul 2020
Unresolved Our verdict

No reaction policy, good regulator

Black points: 20
Disputed amount: $284

PokerStars Casino - Player’s account has been suspended.

PokerStars Casino
Safety Index:Above average Submitted: 16 Jul 2020
Unresolved Our verdict

No reaction, good regulator

Black points: 381
Disputed amount: €1,700

Boss Casino - Player asks for a refund.

Boss Casino
Safety Index:Above average Submitted: 16 Jul 2020
Unresolved Our verdict

No reaction, good regulator

Black points: 62
Disputed amount: €350

Digibet Casino - Player’s dissatisfied with overall casino experience.

Digibet Casino
Safety Index:Above average Submitted: 16 Jul 2020
Unresolved Our verdict

No reaction, good regulator

Black points: 511
Disputed amount: €7,000

Cookie Casino - Player has been accused of opening multiple accounts.

Cookie Casino
Safety Index:Above average Submitted: 16 Jul 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 19
Disputed amount: $350

Pantasia Casino - Player’s withdrawal has been delayed.

Pantasia Casino
Safety Index:Low Submitted: 16 Jul 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 199
Disputed amount: $10,000

PrimaPlay Casino - Player’s struggling to complete account verification.

PrimaPlay Casino
Safety Index:Above average Submitted: 15 Jul 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 52
Disputed amount: $840

Winbig21 Casino - Player’s withdrawal has been delayed for two months.

Winbig21 Casino
Safety Index:Low Submitted: 14 Jul 2020
Unresolved Our verdict

Uncertain case, passive regulator

Black points: 73
Disputed amount: €1,542

Stakes Casino - Player’s bonus winnings have been confiscated.

Stakes Casino
Safety Index:Low Submitted: 14 Jul 2020
Show more complaints (+10)
Showing 5,421 - 5,430 of 5,714 complaints
1...542 543 544...572
Go to pageof 572 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news