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All41,273Opened785Unresolved5,449Resolved13,037Rejected22,002
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Our verdict No reaction

Bets724 Casino - Player cannot access the website.

Unresolved Submitted: 04 Sep 2021
Black points: 100
Disputed amount: €70
Safety Index 3.9 Low
Our verdict No reaction

Asperino Casino - Player’s struggling to receive a refund.

Unresolved Submitted: 03 Sep 2021
Black points: 100
Disputed amount: €50
Safety Index 2.4 Very low
Our verdict Justified complaint

PlayUZU Casino ES - Player’s withdrawal has been sent to wrong payment method.

Unresolved Submitted: 03 Sep 2021
Black points: 119
Disputed amount: €50
Safety Index 8.6 High
Our verdict No reaction

Slotjoint Casino - Casino website is not loading properly. The complaint was closed as unresolved as the casino did not respond to us.

Unresolved Submitted: 03 Sep 2021
Black points: 40
Disputed amount: ??
Safety Index 8.2 High
Our verdict No reaction policy

CasinoWin.bet - Player’s withdrawal has been delayed.

Unresolved Submitted: 02 Sep 2021
Black points: 184
Disputed amount: €750
Safety Index 2.9 Very low
Our verdict No reaction policy

Stay Lucky Casino - Player’s winnings have been voided.

Unresolved Submitted: 31 Aug 2021
Black points: 768
Disputed amount: €8,000
Safety Index 2.0 Very low
Our verdict No reaction policy

Bet2U Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 31 Aug 2021
Black points: 30
Disputed amount: €330
Safety Index 1.6 Very low
Our verdict No reaction policy

Ares Casino - Player’s winnings are being held.

Unresolved Submitted: 30 Aug 2021
Black points: 89
Disputed amount: €1,500
Safety Index 2.9 Very low
Our verdict No reaction policy

32Red Casino UK - Player’s account has been blocked.

Unresolved Submitted: 30 Aug 2021
Black points: 9
Disputed amount: $22.5
Safety Index 9.3 Very high
Our verdict No reaction

Rocket Casino - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 27 Aug 2021
Black points: 319
Disputed amount: A$1,500
Safety Index 8.1 High
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