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Unresolved Our verdict

Justified complaint

Black points: 2466
Disputed amount: €3,800

Dingo Casino - Player wishes to close his account.

Dingo Casino
Safety Index:Very low Submitted: 16 Apr 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 206
Disputed amount: €2,000

Stay Lucky Casino - Player’s winnings have been confiscated due to 30% maximum bet rule.

Stay Lucky Casino
Safety Index:Very low Submitted: 13 Apr 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 141
Disputed amount: 4,500 ₴

HITLOTO Casino - Player’s winnings have never reached him.

HITLOTO Casino
Safety Index:Very low Submitted: 12 Apr 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 539
Disputed amount: $8,600

Cafe Casino - Player’s account has been blocked.

Cafe Casino
Safety Index:Low Submitted: 11 Apr 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 97
Disputed amount: $2,000

Hallmark Casino - Player’s withdrawal has been delayed.

Hallmark Casino
Safety Index:Below average Submitted: 11 Apr 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 303
Disputed amount: A$16,000

RooCasino - Player’s winnings from bonus have been cancelled.

RooCasino
Safety Index:Very low Submitted: 10 Apr 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 24
Disputed amount: $89

Hallmark Casino - Player’s deposit has never been credited to his account.

Hallmark Casino
Safety Index:Below average Submitted: 09 Apr 2020
Unresolved Our verdict

Technical glitch

Black points: 90
Disputed amount: £1,000

Gala Spins Casino - Player’s complaining about technical glitch while playing bonus game.

Gala Spins Casino
Safety Index:Above average Submitted: 09 Apr 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 448
Disputed amount: A$5,000

WPokies Casino - Player is experiencing difficulties withdrawing his winnings.

WPokies Casino
Safety Index:Very low Submitted: 09 Apr 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 1054
Disputed amount: A$17,000

GW Casino - Player is experiencing difficulties withdrawing her winnings.

GW Casino
Safety Index:Low Submitted: 08 Apr 2020
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