HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42573Opened805Not solved5385Solved12058Rejected24325
Active filters: Casino:
Clear all filters
Unresolved Our verdict

Justified complaint

Black points: 960
Disputed amount: $1,200

Spin Dimension Casino - Player’s account has been blocked.

Spin Dimension Casino
Safety Index:Low Submitted: 31 Mar 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 289
Disputed amount: €2,000

VeryWell Casino - Player’s request for a self-exclusion has been overlooked.

VeryWell Casino
Safety Index:Very low Submitted: 31 Mar 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 173
Disputed amount: €700

Spin Million Casino - Player’s winnings have been cancelled.

Spin Million Casino
Safety Index:Low Submitted: 31 Mar 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 414
Disputed amount: 4,367 RM

Victory996 Casino - Player’s account has been blocked.

Victory996 Casino
Safety Index:Very low Submitted: 31 Mar 2021
Unresolved Our verdict

No reaction, good regulator

Black points: 1743
Disputed amount: £9,000

Cloud Casino - Player’s account has been blocked.

Cloud Casino
Safety Index:Below average Submitted: 30 Mar 2021
Unresolved Our verdict

Insufficient evidence from casino

Black points: 3
Disputed amount: 51,000 INR

BETANDYOU Casino - Player’s account has been suspended.

BETANDYOU Casino
Safety Index:High Submitted: 29 Mar 2021
Unresolved Our verdict

No reaction policy, good regulator

Black points: 90
Disputed amount: £950

The Sun Play Casino - Player’s struggling to complete the account verification.

The Sun Play Casino
Safety Index:Above average Submitted: 27 Mar 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 300
Disputed amount: $1,000

Crave Vegas Casino - Player’s withdrawal has been delayed.

Crave Vegas Casino
Safety Index:Very low Submitted: 27 Mar 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 561
Disputed amount: €1,000.5

MillionVegas Casino - Player’s withdrawal has been delayed.

MillionVegas Casino
Safety Index:Very low Submitted: 24 Mar 2021
Unresolved Our verdict

No reaction policy, good regulator

Black points: 84
Disputed amount: €1,000

Hyperino Casino - Player’s withdrawal has been delayed.

Hyperino Casino
Safety Index:Very high Submitted: 24 Mar 2021
Show more complaints (+10)
Showing 4,631 - 4,640 of 5,385 complaints
1...463 464 465...539
Go to pageof 539 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news