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Unresolved Our verdict

Failed self-exclusion

Black points: 472
Disputed amount: €1,000

Regals Casino - Player’s attempt to self-exclude from the casino has been overlooked.

Regals Casino
Safety Index:Low Submitted: 11 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 40
Disputed amount: €20

Casollo Casino - Player’s struggling to receive a refund.

Casollo Casino
Safety Index:Very low Submitted: 11 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 243
Disputed amount: €1,549.72

Crazy Star Casino - Player’s winnings have been cancelled.

Crazy Star Casino
Safety Index:Low Submitted: 10 Sep 2021
Unresolved Our verdict

Against fair gambling

Black points: 378
Disputed amount: €8,000

Sunpura Casino - Player did not pass the account verification.

Sunpura Casino
Safety Index:Below average Submitted: 10 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 76
Disputed amount: €300

BetBit Casino - The player's self exclusion request was ignored.

BetBit Casino
Safety Index:Low Submitted: 10 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 582
Disputed amount: €14,500

Spin Million Casino - Player’s struggling to complete the account verification.

Spin Million Casino
Safety Index:Low Submitted: 09 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 110
Disputed amount: €500

Casino MGA - Casino website seems to be blocked.

Casino MGA
Safety Index:Very low Submitted: 07 Sep 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 50
Disputed amount: €50

BetsEdge Casino - Player’s criticizing false advertisement of bonus.

BetsEdge Casino
Safety Index:Below average Submitted: 07 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 198
Disputed amount: £2,671.68

Mr Sloty Casino - Player’s withdrawal has been delayed. The complaint was closed as unresolved as the casino did not respond to us.

Mr Sloty Casino
Safety Index:Very low Submitted: 07 Sep 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 236
Disputed amount: €400

Spin Million Casino - Player’s struggling to complete KYC verification.

Spin Million Casino
Safety Index:Low Submitted: 07 Sep 2021
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