HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42326Opened798Not solved5370Solved11982Rejected24176
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, good regulator

Black points: 55
Disputed amount: €990

Locowin Casino - Player has been accused of playing a restricted game.

Locowin Casino
Safety Index:Above average Submitted: 15 Sep 2021
Unresolved Our verdict

No reaction, good regulator

Black points: 707
Disputed amount: £3,400

Spinz Casino - The player's withdrawal has been delayed.

Spinz Casino
Safety Index:Below average Submitted: 14 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 56
Disputed amount: €370

MonacoSpins Casino - The player's withdrawal has been delayed.

MonacoSpins Casino
Safety Index:Very low Submitted: 14 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 231
Disputed amount: A$3,500

PlayCroco Casino - The player's winnigs are voided by the casino.

PlayCroco Casino
Safety Index:Above average Submitted: 14 Sep 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 411
Disputed amount: €640

XplayBet Casino - The player's withdrawal has been delayed.

XplayBet Casino
Safety Index:Very low Submitted: 14 Sep 2021
Unresolved Our verdict

Insufficient evidence from casino

Black points: 720
Disputed amount: $900

Grand Eagle Casino - Player’s withdrawal has been withheld.

Grand Eagle Casino
Safety Index:Below average Submitted: 13 Sep 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 1480
Disputed amount: €4,000

Libra Spins Casino - Player’s struggling to withdraw his winnings.

Libra Spins Casino
Safety Index:Very low Submitted: 13 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 87
Disputed amount: €1,449

4 Crowns Casino - Player’s withdrawal has been delayed.

4 Crowns Casino
Safety Index:Very low Submitted: 13 Sep 2021
Unresolved Our verdict

Against fair gambling

Black points: 141
Disputed amount: €300

Big5Casino - Player’s struggling to complete account verification.

Big5Casino
Safety Index:Below average Submitted: 13 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 414
Disputed amount: €5,000

Ares Casino - Player’s withdrawal has been delayed.

Ares Casino
Safety Index:Very low Submitted: 12 Sep 2021
Show more complaints (+10)
Showing 4,311 - 4,320 of 5,370 complaints
1...431 432 433...537
Go to pageof 537 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news