HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,318Opened1,016Unresolved4,900Resolved12,027Rejected20,375
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

MonacoSpins Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 09 Oct 2021
Black points: 768
Disputed amount: €16,000
Safety Index:Low
Our verdict Failed self-exclusion

VipGame Casino - Player wishes to close their casino account.

Unresolved Submitted: 08 Oct 2021
Black points: 30
Disputed amount: $200
Safety Index:Low
Our verdict No reaction policy

11Jackpots Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 07 Oct 2021
Black points: 70
Disputed amount: £450
Safety Index:Below average
Our verdict Insufficient evidence from casino

Emojino Casino - Player is experiencing issues with the verification.

Unresolved Submitted: 06 Oct 2021
Black points: 250
Disputed amount: €290
Safety Index:Below average
Our verdict No reaction

Zodiacbet Casino - Player experienced problems with a game.

Unresolved Submitted: 06 Oct 2021
Black points: 19
Disputed amount: €9.5
Safety Index:Very low
Our verdict Insufficient evidence from casino

Lucky Bar Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 06 Oct 2021
Black points: 1,200
Disputed amount: $2,000
Safety Index:Low
Our verdict No reaction

Jackpot Jill Casino - Player’s struggling to access his funds.

Unresolved Submitted: 05 Oct 2021
Black points: 302
Disputed amount: A$1,400
Safety Index:Above average
Our verdict No reaction

Jackpot Jill Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 05 Oct 2021
Black points: 158
Disputed amount: A$1,500
Safety Index:Above average
Our verdict No reaction policy

Casinobtc.bet - Player’s withdrawal has been delayed.

Unresolved Submitted: 05 Oct 2021
Black points: 340
Disputed amount: €5,000
Safety Index:Very low
Our verdict No reaction policy

11Jackpots Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 04 Oct 2021
Black points: 72
Disputed amount: €200
Safety Index:Below average
Show more complaints (+10)
Showing 4,311 - 4,320 of 4,900 complaints
1...431 432 433...490
Go to pageof 490 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.