HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,397Opened866Unresolved5,821Resolved13,766Rejected22,944
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Rouge Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 12 Feb 2023
Black points: 155
Disputed amount: £801
Safety Index 1.7 Very low
Our verdict No reaction policy

Casino MGA - Player’s withdrawal has been delayed for months.

Unresolved Submitted: 12 Feb 2023
Black points: 97
Disputed amount: €900
Safety Index 2.2 Very low
Our verdict No reaction policy

Vegadream Casino - Player is displeased with deposit fees.

Unresolved Submitted: 12 Feb 2023
Black points: 15
Disputed amount: €12
Safety Index 6.8 Above average
Our verdict No reaction

Lucky Draw Casino - The player's unable to access his account.

Unresolved Submitted: 12 Feb 2023
Black points: 301
Disputed amount: A$700
Safety Index 5.4 Below average
Our verdict Against fair gambling

X1 Casino - Player has a negative experience in the casino.

Unresolved Submitted: 11 Feb 2023
Black points: 76
Disputed amount: €950
Safety Index 4.1 Low
Our verdict No reaction

CasinoAvion - The player's unable to access his account.

Unresolved Submitted: 11 Feb 2023
Black points: 100
Disputed amount: €20
Safety Index 6.4 Below average
Our verdict No reaction policy

Paston Casino - The player's verification is delayed.

Unresolved Submitted: 10 Feb 2023
Black points: 59
Disputed amount: €450
Safety Index 6.4 Below average
Our verdict No reaction

Buffalo.Bet Casino - The player's account got blocked.

Unresolved Submitted: 10 Feb 2023
Black points: 53
Disputed amount: 805 R$
Safety Index 5.8 Below average
Our verdict Justified complaint

BET90 Casino - Player's withdrawal is delayed.

Unresolved Submitted: 10 Feb 2023
Black points: 5,261
Disputed amount: 109,875 kr
Safety Index 2.7 Very low
Our verdict No reaction

QueenVegas Casino DE - Player's unable to withdraw.

Unresolved Submitted: 10 Feb 2023
Black points: 82
Disputed amount: €552
Safety Index 6.5 Above average
Show more complaints (+10)
Showing 4,271 - 4,280 of 5,821 complaints
1...427 428 429...583
Go to pageof 583 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.