In this review of QueenVegas Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. QueenVegas Casino has an Above average Safety Index of 6.8, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Carry on reading our QueenVegas Casino review to make an informed decision whether or not this casino is the right fit for you.
Is QueenVegas Casino fair and safe? Safety Index explained
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the QueenVegas Casino Terms and Conditions as part of our review of QueenVegas Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
QueenVegas Casino is a medium-sized online casino based on our estimates or collected information. Considering its size, this casino has an average sum of disputed winnings in complaints from players. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
To our knowledge, QueenVegas Casino is absent from any significant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
On the whole, also considering other contributing factors in our assessment, QueenVegas Casino has achieved a Safety Index of 6.8, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
T&Cs of QueenVegas Casino evaluated
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of QueenVegas Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
QueenVegas Casino player complaints
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 981 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
QueenVegas Casino user reviews and feedback
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
QueenVegas Casino has a Bad User feedback score based on the 22 user reviews in our database. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Company information and licenses of QueenVegas Casino
QueenVegas Casino is in the ownership of SkillOnNet Ltd and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.
QueenVegas Casino holds a gambling license in Germany issued by Gemeinsame Glücksspielbehörde der Länder.
Withdrawal limits, win limits, and payment method options
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 10,000 per month
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at QueenVegas Casino are displayed in the table below.
Language
Website
Customer support
Live chat
German
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at QueenVegas Casino, withdrawals, and other potential areas of concern. We would say QueenVegas Casino has a bad or slow customer support based on the responses we have received during our testing.
QueenVegas Casino casino games and slots
QueenVegas Casino gives players an option to play these types of games: Slots.
The casino's game library includes titles from 10 providers. This includes NetEnt, Apricot (Microgaming), Merkur Gaming, Amaya, NYX Gaming Group, Bally, Barcrest, Williams Interactive, GVG (Green Valley Games), Aristocrat.
Bonuses and codes offered by QueenVegas Casino
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from QueenVegas Casino, which is listed in the 'Bonuses' section of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to QueenVegas Casino bonuses.
Browse all bonuses offered by QueenVegas Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(22)
User reviews of QueenVegas Casino
This is a place to share experience with QueenVegas Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Queen vegas has a terribly bad customer support, which in no way answers your questions but talks a lot out of context. Unusually slow to respond, typically between 24-48 hours via chat.
I have played on the site for almost 8 months and have lost every single time. Now that I have finally won a small amount of DKK 14,000. I have still after a lot of waiting NOT received my money.
Good advice - stay away from this casino!
Hej,
Queen vegas, har et voldsomt dårlig kundesupport, som på ingen måde svare på ens spørgsmål men taler meget udenom. Ualmindelig langsom til, at svare typisk mellem 24- 48 timer via chatten.
Jeg har spillet på siden i snart 8 mdr og har tabt hver eneste gang. Nu hvor jeg endelig har vundet et mindre beløb på 14.000kr. har jeg forsat efter en masse venten IKKE modtaget mine penge.
This casino is a scam just like all other casinos similar to this one that show their similarity in their system. That they have bonuses with extremely bad policies for users and that if for some reason you win you will not be able to collect. In my case I have been playing in casinos for a long time and it occurred to me to play a bonus here, I always play bonuses everywhere, unfortunately for me I had my lucky day in this casino and received the maximum prize in a slot, which I did not they wanted to pay for it by alluding to a bonus policy that I never broke. I am currently in legal proceedings with them, but for the time being, if it is of any use, do not play here.
Este casino es una estafa al igual que todo los casinos similares a este que se nota su parecido en su sistema. Que tienen bonos con políticas extremadamente malas para los usuarios y que si por alguna razón ganas no podrás cobrar. En mi caso llevo tiempo jugando en casinos y se me ocurrió jugar un bono aquí, siempre juego bonos en todo lados, para mi mala suerte me tocó mi día de suerte en este casino y cobre el premio máximo en una slot , el cual no me lo quisieron pagar aludiendo a una política de bonos que nunca rompí. Actualmente estoy en un proceso judicial con ellos, pero por el momento si de algo sirve no jueguen aquí.
I have been waiting for a solution to a problem with a bug where wins are not added for 2 days. Bonus system is fake I got from 200 Fs 10 to ask no reaction cheek.
Ich warte schon seit 2 Tagen auf die Lösung eines Problems wegen einen Verbugten Spiel wo gewinne nicht Addiert werden. Bonus System ist Fake ich habe von 200 Fs 10 bekommen auf frage keine Reaktion Frechheit.
There are no positives
Es gibt nicht Postives
Bonus is not adhered to
Bonus wird sich nicht dran Gehalten
Banned wins that are not credited.
Verbugte gewinne die nicht Gutgeschrieben werden.
From 200 FS 10 FS I only got chat and email you get support
Ich habe von 200 FS 10 FS nur bekommen Chat noch Email kriegt man support
Safety Index explained
Safety Index of QueenVegas Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of QueenVegas Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Other factors
Slow or bad customer support
Complaints about QueenVegas Casino and related casinos (9)
