05/2024
05/2024
X1 Casino has been closed and no longer operates.
Here is what we found when we reviewed X1 Casino. Our experts used our casino review methodology to check what the casino gets right and where it could do more. Every key factor (the casino's Terms and Conditions, licenses, player complaints, support, and limits) was considered by our team. This helped them work out how safe and legit this casino is.
Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. A high Safety Index is a good sign that you can play and get your winnings paid out with ease. X1 Casino has Low Safety Index of 4.1, indicating a bad performance in terms of fairness and safety based on our evaluation criteria. Read on in our X1 Casino review to find out whether this casino is a good fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of X1 Casino, we thoroughly read and reviewed the Terms and Conditions of X1 Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
Considering our estimates and the factual data we have collected, X1 Casino appears to be a large online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
We did not find X1 Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, X1 Casino has landed a Low Safety Index of 4.1. We urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of X1 Casino to be mostly fair.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 4 complaints directly about this casino in our database, as well as 30 complaints about other casinos related to it. Because of these complaints, we've given this casino 23,857 black points in total, out of which 22,394 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
X1 Casino has a Mixed User feedback score based on the 9 user reviews in our database. You may access the casino's user reviews in the User reviews section of this page.
X1 Casino belongs to Mountberg B.V. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
X1 Casino has a gambling license in Curaçao. Their license was granted by Curaçao Antillephone N.V..
X1 Casino accepts 28 payment options. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, Neosurf, AstroPay, Online bank transfer, Bank transfer, Flexepin, MuchBetter, Dolcepay, Cashlib, Jeton, Geniwallet, Bitpace, MiFinity, eZeeWallet, Coinspaid, Noda pay, SEPA, Klarna, BankID, Pay4Fun, CashtoCode, Binance Pay, Interac.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 5,000 per week | No win limit |
| EUR 20,000 per month | |
| GBP 5,000 per week | |
| GBP 20,000 per month | |
| NOK 50,000 per week | |
| NOK 200,000 per month | |
| CAD 7,000 per week | |
| CAD 28,000 per month |
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at X1 Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
| Spanish | |
|
24/7 |
| German | |
|
24/7 |
| French | |
|
24/7 |
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at X1 Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say X1 Casino has a good customer support based on the responses we have received during our testing.
You can play these types of games at X1 Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Table games.
Titles supplied by 55 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, ELK Studios, Evoplay, Ezugi, Push Gaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Booongo (BNG), MrSlotty, Relax Gaming, Betgames, Smartsoft Gaming, Fantasma Games, Swintt, Wizard games, Felt Gaming, BF Games, Spribe, Gamomat, OneTouch, Kiron Interactive, Revolver Gaming, Triple Profits Games (TPG), Vivo Gaming, Bombay Live, PlayPearls, PG Soft (Pocket Games Soft), Oryx Gaming, Fugaso, Virtual Generation, Felix Gaming, AvatarUX, Fazi, Kalamba Games, Games Global, Hacksaw Gaming, Asia Gaming.
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
As of right now, our database holds 11 bonuses from X1 Casino, including:
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of X1 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
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