Don't play, it's the classic casino that avoids paying the winnings
few slots and with constant disconnection, they don't respond to email support
- kyc impossible to overcome
- limited payments
In this review of X1 Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. X1 Casino has Low Safety Index of 4.2, indicating a bad performance in terms of fairness and safety based on our evaluation criteria. Continue reading our X1 Casino review to find out more about this casino and determine if it's the right fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of X1 Casino, we thoroughly read and reviewed the Terms and Conditions of X1 Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
Based upon our estimates and collected information, we consider X1 Casino a medium-sized online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
We did not find X1 Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, X1 Casino has landed a Low Safety Index of 4.2. We urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of X1 Casino to be mostly fair.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 4 complaints directly about this casino in our database, as well as 15 complaints about other casinos related to it. Because of these complaints, we've given this casino 18,445 black points in total, out of which 16,982 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 12 players, X1 Casino does not have a User satisfaction score yet. You may access the casino's user reviews in the User reviews section of this page.
X1 Casino belongs to Mountberg B.V. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
X1 Casino has a gambling license in Curaçao. Their license was granted by Curaçao Antillephone N.V..
X1 Casino accepts 31 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, Sofort Banking, SOFORT Überweisung, Giropay, Neosurf, AstroPay, Online bank transfer, Wire-transfer, Bank transfer, Flexepin, MuchBetter, Dolcepay, Cashlib, Jeton, Geniwallet, Bitpace, MiFinity, eZeeWallet, Coinspaid, Noda pay, SEPA, BankID, Pay4Fun, CashtoCode, Binance Pay, Interac.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits | Win limits |
---|---|
EUR 5,000 per week | No win limit |
EUR 20,000 per month | |
GBP 5,000 per week | |
GBP 20,000 per month | |
NOK 50,000 per week | |
NOK 200,000 per month | |
CAD 7,000 per week | |
CAD 28,000 per month |
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at X1 Casino.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | 24/7 | ||
Spanish | 24/7 | ||
German | 24/7 | ||
French | 24/7 |
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at X1 Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say X1 Casino has a good customer support based on the responses we have received during our testing.
You can play these types of games at X1 Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Table games.
Titles supplied by 55 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, ELK Studios, Evoplay, Ezugi, Push Gaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Booongo (BNG), MrSlotty, Relax Gaming, Betgames, Smartsoft Gaming, Fantasma Games, Swintt, Wizard games, Felt Gaming, BF Games, Spribe, Gamomat, OneTouch, Kiron Interactive, Revolver Gaming, Triple Profits Games (TPG), Vivo Gaming, Bombay Live, PlayPearls, PGsoft (Pocket Games Soft), Oryx Gaming, Fugaso, Virtual Generation, Felix Gaming, AvatarUX, Fazi, Kalamba Games, Games Global, Hacksaw Gaming, Asia Gaming.
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 11 bonuses offered by X1 Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Browse all bonuses offered by X1 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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