HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,369Opened747Unresolved5,468Resolved13,085Rejected22,069
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Winnerama Casino - The player's withdrawals were rejected.

Unresolved Submitted: 19 Jan 2023
Black points: 412
Disputed amount: C$3,800
Safety Index 4.9 Low
Our verdict Unreasonable excuse

Easy Casino - Player is struggling to withdraw his winnings.

Unresolved Submitted: 19 Jan 2023
Black points: 578
Disputed amount: 10,600 ₴
Safety Index 0.0 Very low
Our verdict No reaction

ZENITBet Casino - Player’s attempts to self-exclude are overlooked.

Unresolved Submitted: 18 Jan 2023
Black points: 1,012
Disputed amount: €3,500
Safety Index 1.9 Very low
Our verdict No reaction policy

Fabspins Casino - The player's account got blocked.

Unresolved Submitted: 18 Jan 2023
Black points: 100
Disputed amount: $375
Safety Index 2.1 Very low
Our verdict No reaction

Cwinz Casino - Player has an issue with his transaction in the casino.

Unresolved Submitted: 18 Jan 2023
Black points: 69
Disputed amount: 10,000 INR
Safety Index 7.3 Above average
Our verdict No reaction policy

Fabspins Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 17 Jan 2023
Black points: 240
Disputed amount: $3,505
Safety Index 2.1 Very low
Our verdict No reaction

Elite24Bet Casino - Player’s deposit seems lost.

Unresolved Submitted: 17 Jan 2023
Black points: 60
Disputed amount: €50
Safety Index 5.4 Below average
Our verdict No reaction

Combo Slots Casino - The player's balance disappeared.

Unresolved Submitted: 16 Jan 2023
Black points: 99
Disputed amount: €190
Safety Index 7.7 Above average
Our verdict No reaction policy

Fabspins Casino - The player's withdrawal is delayed.

Unresolved Submitted: 16 Jan 2023
Black points: 26
Disputed amount: $148
Safety Index 2.1 Very low
Our verdict No reaction

Elite24Bet Casino - Casino website doesn’t load properly.

Unresolved Submitted: 16 Jan 2023
Black points: 136
Disputed amount: €300
Safety Index 5.4 Below average
Show more complaints (+10)
Showing 3,971 - 3,980 of 5,468 complaints
1...397 398 399...547
Go to pageof 547 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!