HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,449Opened1,030Unresolved4,922Resolved12,067Rejected20,430
Active filters: Casino:
Clear all filters
Sort
Our verdict Against fair gambling

Nucleonbet Casino - Player's winnings have been capped.

Unresolved Submitted: 03 Aug 2022
Black points: 11,098
Disputed amount: €18,200
Safety Index:Very low
Our verdict No reaction

Fun88 Casino - Player’s struggling to complete account verification.

Unresolved Submitted: 02 Aug 2022
Black points: 424
Disputed amount: 25,435,000 ₫
Safety Index:Below average
Our verdict No reaction policy

Beem Casino - Player's winnings have not been credited.

Unresolved Submitted: 02 Aug 2022
Black points: 24
Disputed amount: €100
Safety Index:Very low
Our verdict No reaction policy

WinnerCasino - Player’s withdrawal has been delayed.

Unresolved Submitted: 01 Aug 2022
Black points: 56
Disputed amount: €600
Safety Index:Very low
Our verdict No reaction policy

Beem Casino - Player’s deposit has never been credited to the account.

Unresolved Submitted: 01 Aug 2022
Black points: 30
Disputed amount: 133 CHF
Safety Index:Very low
Our verdict No reaction policy

Lucky Wins Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 28 Jul 2022
Black points: 262
Disputed amount: €2,000
Safety Index:Very low
Our verdict No reaction policy

Beem Casino - Player believes that their withdrawal has been delayed.

Unresolved Submitted: 28 Jul 2022
Black points: 78
Disputed amount: C$700
Safety Index:Very low
Our verdict Against fair gambling

Mad Money Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 28 Jul 2022
Black points: 37
Disputed amount: €727
Safety Index:Below average
Our verdict No reaction

London Casino - Player’s attempts to self-exclude himself have been overlooked.

Unresolved Submitted: 25 Jul 2022
Black points: 140
Disputed amount: €330
Safety Index:Low
Our verdict No reaction policy

Beem Casino - The player's withdrawal is delayed.

Unresolved Submitted: 25 Jul 2022
Black points: 374
Disputed amount: €5,000
Safety Index:Very low
Show more complaints (+10)
Showing 3,761 - 3,770 of 4,922 complaints
1...376 377 378...493
Go to pageof 493 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.