HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42573Opened805Not solved5385Solved12058Rejected24325
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 128
Disputed amount: €1,800

Rouge Casino - Player's withdrawal has been delayed.

Rouge Casino
Safety Index:Very low Submitted: 08 Mar 2022
Unresolved Our verdict

Delayed payment, status unknown

Black points: 5219
Disputed amount: €48,000

Beem Casino - Player’s withdrawal has been delayed.

Beem Casino
Safety Index:Very low Submitted: 08 Mar 2022
Unresolved Our verdict

Unreasonable excuse

Black points: 9268
Disputed amount: €8,489

EatSleepBet Casino - Player's withdrawals haven't been processed.

EatSleepBet Casino
Safety Index:Very low Submitted: 08 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 165
Disputed amount: £1,564

24CasinoBet - Player's withdrawal has been delayed.

24CasinoBet
Safety Index:Very low Submitted: 08 Mar 2022
Unresolved Our verdict

No reaction policy, good regulator

Black points: 49
Disputed amount: €241.68

Wallacebet Casino - Player’s struggling to complete the account verification.

Wallacebet Casino
Safety Index:Low Submitted: 08 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 48
Disputed amount: €450

Jupi Casino - Player’s struggling to complete the account verification.

Jupi Casino
Safety Index:Very low Submitted: 08 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 61
Disputed amount: $700

Bovada Casino - Player’s withdrawal has been withheld.

Bovada Casino
Safety Index:Low Submitted: 07 Mar 2022
Unresolved Our verdict

No reaction, good regulator

Black points: 295
Disputed amount: €898

Sons Of Slots Casino - Player’s requesting a full deposit refund.

Sons Of Slots Casino
Safety Index:Very low Submitted: 07 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 212
Disputed amount: €2,700

CasinoWin.bet - Player’s struggling to withdraw her winnings.

CasinoWin.bet
Safety Index:Very low Submitted: 07 Mar 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 319
Disputed amount: £400

Magic Reels Casino - Player’s attempts to block their account permanently have been overlooked.

Magic Reels Casino
Safety Index:Very low Submitted: 07 Mar 2022
Show more complaints (+10)
Showing 3,761 - 3,770 of 5,385 complaints
1...376 377 378...539
Go to pageof 539 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news