In this review of Igu Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Igu Casino scored a Low Safety Index of 3.5, positioning itself poorly in terms of fairness and safety, as outlined by our evaluation methodology. Read our Igu Casino review to discover more about this casino and decide whether it is a suitable option for you.
Is Igu Casino fair and safe? Safety Index explained
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Igu Casino, we meticulously evaluated and analyzed the Terms and Conditions of Igu Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Considering our estimates and the factual data we have collected, Igu Casino appears to be a one of smaller online casinos. In proportion to its size, it has received complaints with a high total value of disputed winnings. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
Based on our findings, no important casino blacklists feature Igu Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
Taking into account all factors in our review, Igu Casino has scored a Safety Index of 3.5, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Terms and Conditions of Igu Casino
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Igu Casino to be somewhat unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Igu Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 100 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Igu Casino
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 2 players, Igu Casino does not have a User satisfaction score yet. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Licenses and company information
Igu Casino is owned by PICKEER INTERNATIONAL LP, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Igu Casino is licensed by Curaçao Gaming Control Board in Curaçao.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 1,000 per day
No win limit
EUR 2,000 per week
EUR 7,500 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at Igu Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Portuguese
Russian
German
French
Norwegian
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Igu Casino, your account, withdrawals, or anything else. Igu Casino doesn't provide customer support. This is something we consider to be quite concerning, as it is practically impossible for players to resolve whatever problems they have when they are unable to contact any staff members at the casino.
Igu Casino casino games and slots
Players can enjoy these types of casino games at Igu Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games.
Casino games supplied by 105 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Leander Games, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, Booongo (BNG), MrSlotty, Relax Gaming, Quickfire, Reel Life Games, Platipus, Authentic Gaming, Lucky Streak, BB Games, Mancala Gaming, Boomerang Studios, OneTouch, Kiron Interactive, Golden Race, Casino Technology, Revolver Gaming, EAGaming, Northern Lights Gaming, Reevo, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Atomic Slot Lab, TVBet, Caleta Gaming, AvatarUX, Peter & Sons, Blue Guru Games, 3 Oaks Gaming, CT Interactive, Golden Rock Studios, 4ThePlayer, Swintt, Win Fast, Bulletproof Games, Reflex Gaming, Gamomat, CandleBets, TrueLab Games, Atmosfera Live, Spearhead Studios, Bang Bang Games, Bad Dingo, Vivo Gaming, Oryx Gaming, Nucleus Gaming, Games Inc., Leap Gaming, Gamebeat, Hot Rise Games, Absolute Live Gaming (alg), Fugaso, Felix Gaming, Gamevy, Fazi, Retro Gaming, 1spin4win, Kalamba Games, Zillion Games, Golden Hero, Popiplay, STHLMGAMING, Silverback Gaming, Bet2tech, Hacksaw Gaming, Netgame, Print Studios, Ka Gaming.
Igu Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 3 bonuses offered by Igu Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Take a look at our designated Igu Casino bonuses page for more details about this casino's bonus offers.
Read more
Read less
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
No baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
No baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games
Language options
English website
All languages
(6)
All website languages
EnglishFrenchGermanRussianNorwegianPortuguese
English customer support
All languages
(3)
All customer support languages
EnglishGermanRussian
English live chat
All languages
(3)
All livechat languages
EnglishGermanRussian
Game providers
Show all
(105)
Game providers (105)
Positives
Good selection of game providers
Deposits by cryptocurrencies are accepted
Interesting VIP program
Negatives
Not all game providers are available for all countries
Browse all bonuses offered by Igu Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(2)
User reviews of Igu Casino
This is a place to share experience with Igu Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Casino runs on Dama NV which is actually great but:
Live support and mail support don't answer at all Some technical problems, credit is shown in the profile, but I can only open the game in demo mode
If you want to avoid trouble then I wouldn't play here!
Casino läuft auf Dama N.V. was eigentlich super ist, aber:
Live support und mail support Antworten überhaupt nicht Einige technische Probleme, Guthaben wird zwar im Profil angezeigt, spiele kann ich aber nur im Demo Modus öffnen
Wenn sie Ärger vermeiden möchten dann würde ich hier nicht spielen!
the worst casino i have ever played in...the profile was verified just an hour after uploading my documents,but i have been waiting for over 1 week for the withdrawal request to be processed and confirmed..many casinos after Profile verification, they credit the winnings in 24 hours ... Stay away from this Casino ...
Safety Index explained
Safety Index of Igu Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Igu Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low3.5/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Other factors
No customer support
Zombie casino: you will not be able to get in touch with anyone at this casino
Low withdrawal limit: €7,500 / month
Complaints about Igu Casino and related casinos (3)