HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,472Opened876Unresolved5,830Resolved13,781Rejected22,985
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Parimatch Casino BR - Player's promotional winnings were capped.

Unresolved Submitted: 18 Sep 2023
Black points: 258
Disputed amount: C$5,250
Safety Index 5.7 Below average
Our verdict Unreasonable excuse

Casino33 - Player’s account has been deleted with winnings.

Unresolved Submitted: 18 Sep 2023
Black points: 500
Disputed amount: $39,700 ARS
Safety Index 1.9 Very low
Our verdict No reaction

499Win Casino - Player's withdrawals are blocked due to VIP level issues.

Unresolved Submitted: 18 Sep 2023
Black points: 56
Disputed amount: 580 R$
Safety Index 3.1 Very low
Our verdict No reaction

LuckyAdda Casino - Player struggles with inactive account and unresponsive customer service.

Unresolved Submitted: 18 Sep 2023
Black points: 267
Disputed amount: 34,000 INR
Safety Index 6.5 Above average
Our verdict No reaction policy

Palm.Casino - Player's account blocked after withdrawal attempt.

Unresolved Submitted: 18 Sep 2023
Black points: 649
Disputed amount: £6,000
Safety Index 1.6 Very low
Our verdict No reaction policy

Magic Win Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 17 Sep 2023
Black points: 56
Disputed amount: £180
Safety Index 0.9 Very low
Our verdict No reaction policy

Slothub Casino - Withdrawal cancelled and player lost contact with the casino.

Unresolved Submitted: 16 Sep 2023
Black points: 105
Disputed amount: $400
Safety Index 2.8 Very low
Our verdict No reaction policy

WinnerCasino - Player’s withdrawal has been delayed.

Unresolved Submitted: 16 Sep 2023
Black points: 97
Disputed amount: £400
Safety Index 2.4 Very low
Our verdict No reaction policy

Fabspins Casino - Substantial winnings not paid to the player.

Unresolved Submitted: 15 Sep 2023
Black points: 2,332
Disputed amount: A$52,256
Safety Index 2.1 Very low
Our verdict No reaction policy

PlaySQR Casino - Player's account has been blocked.

Unresolved Submitted: 15 Sep 2023
Black points: 40
Disputed amount: 6,200 INR
Safety Index 4.6 Low
Show more complaints (+10)
Showing 3,751 - 3,760 of 5,830 complaints
1...375 376 377...583
Go to pageof 583 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.