HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,477Opened1,011Unresolved4,934Resolved12,087Rejected20,445
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Royal Planet Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 15 Nov 2022
Black points: 85
Disputed amount: $620
Safety Index:Below average
Our verdict No reaction policy

Winnerama Casino - Player's account has been blocked.

Unresolved Submitted: 14 Nov 2022
Black points: 63
Disputed amount: Mex$10,000
Safety Index:Low
Our verdict No reaction policy

Play Boom Casino - Player’s attempts to self-exclude himself have been overlooked.

Unresolved Submitted: 14 Nov 2022
Black points: 185
Disputed amount: €1,200
Safety Index:Below average
Our verdict No reaction policy

Royal Planet Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 14 Nov 2022
Black points: 24
Disputed amount: $288
Safety Index:Below average
Our verdict No reaction

Casino Moons - Player’s withdrawal has been delayed.

Unresolved Submitted: 14 Nov 2022
Black points: 452
Disputed amount: C$1,152
Safety Index:Above average
Our verdict Insufficient evidence from casino

Winnerama Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 11 Nov 2022
Black points: 290
Disputed amount: R10,000
Safety Index:Low
Our verdict No reaction

Elite24Bet Casino - Player’s withdrawals have been discontinued.

Unresolved Submitted: 11 Nov 2022
Black points: 810
Disputed amount: €4,000
Safety Index:Below average
Our verdict No reaction policy

Winnerama Casino - Player’s account has been blocked.

Unresolved Submitted: 11 Nov 2022
Black points: 103
Disputed amount: R18,000
Safety Index:Low
Our verdict No reaction policy

Spin Oasis Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 10 Nov 2022
Black points: 583
Disputed amount: A$7,000
Safety Index:Very low
Our verdict No reaction policy

Spin Oasis Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 09 Nov 2022
Black points: 116
Disputed amount: A$700
Safety Index:Very low
Show more complaints (+10)
Showing 3,581 - 3,590 of 4,934 complaints
1...358 359 360...494
Go to pageof 494 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.