Hand of Luck Casino Review

Name: Hand of Luck Casino Review
Item: Hand of Luck Casino
Rating: 3.1
Author: Dominika Lakotova

3.1/10Safety Index Very low by Casino Guru

Browse recommended casinos

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Important (1)

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Payment methods

Withdrawal limits

per month

$40,000

per week

$10,000

per day

$2,000

Established 2022

Estimated annual revenues

> $5,000,000

Licensing Authorities

Casino operates without an official license!

OverviewBonusesUser reviews0Safety Index explainedDiscussion1Payment methods7

Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

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Hand of Luck Casino Review

We've thoroughly reviewed Hand of Luck Casino and gave it a Very low Safety Index, which means we don't consider it a safe casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Hand of Luck Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

Hand of Luck Casino is operating without a valid license.

We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 3,598 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on the information we've collected and assessed in our Hand of Luck Casino review, it has a Very low Safety Index. We don't recommend playing at it and strongly advise you to stay away from it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Withdrawal limits

per month

$40,000

per week

$10,000

per day

$2,000

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Language options

English website

All languages (2)

English customer support

All languages (2)

No live chat

Game providers
Show all (145)
Game providers (145)

Positives

Deposits and withdrawals in cryptocurrencies
Good selection of games

Negatives

No license
Undisclosed owner
Limited responsible gaming options
No live chat

Interesting facts

Small international casino

Author & Guarantor: Dominika Lakotova Last updated: 13 Feb 2024 Anything incorrect or missing? Let me know

Hand of Luck Casino bonuses

Browse all bonuses offered by Hand of Luck Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Hand of Luck Casino

This is a place to share experience with Hand of Luck Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

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Casino Guru

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Safety Index of Hand of Luck Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Hand of Luck Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low3.1/10

Small to medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

Very high value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

Operates without a license

Complaints about Hand of Luck Casino and related casinos (5)

5All0Opened3Not solved2Solved0Rejected

Complaints directly about Hand of Luck Casino

Unresolved Our verdict

No reaction, passive regulator

Black points: 2058

Disputed amount: £6,000

Player’s withdrawals repeatedly denied on 'technical errors'.

The player from the United Kingdom had made several withdrawal attempts since January 17, only managing to realize 3 successful withdrawals. Meanwhile, 8 had been rejected due to claimed technical issues. Despite reaching out to the casino numerous times, the player was not receiving any answer. The player was able to withdraw only in increments of 400 Euros, with the casino taking around 60 Euros per transaction. The casino had not responded to her queries or the complaint raised through us. We had attempted to contact the casino multiple times with no success. As the casino operated without a valid license and did not refer to any ADR service, there was no gaming authority we could turn to. Consequently, we had marked the complaint as 'unresolved'.

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Submitted: 05 Feb 2024

Unresolved Our verdict

No reaction, passive regulator

Black points: 779

Disputed amount: £1,500

Player struggling with gambling addiction claims casino neglect.

The player from the United Kingdom, who identified as having a gambling addiction, was upset that the casino had only temporarily closed his account instead of implementing a permanent block. The player was also seeking a refund. After the player had provided more details about the frequency of temporary account closures, we attempted to contact the casino for their response. However, the casino failed to respond within the given timeframe. As a result, we were forced to close the complaint as 'unresolved'.

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Submitted: 07 Dec 2023

Unresolved Our verdict

No reaction, passive regulator

Black points: 761

Disputed amount: £1,450

Player struggles with addiction but casino won't close account.

The player from the United Kingdom who had a gambling addiction had requested account closure multiple times, but the casino had only temporarily closed it. Despite having informed the casino about his addiction three times, he was still able to gain access to his account and play. He was seeking compensation for this negligence. We had attempted to mediate the issue by reaching out to the casino, but received no response. Consequently, we were forced to close the complaint as 'unresolved', which was going to negatively affect the casino's rating on our platform.

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Submitted: 07 Dec 2023

Resolved Our verdict

Case closed

Disputed amount: €57,000

Player claims that payment has been delayed.

The player from United Kingdom requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the issue was resolved.

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Submitted: 12 Apr 2023

Resolved Our verdict

Case closed

Disputed amount: £500

Player’s withdrawal has been delayed.

The player from United Kingdom has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

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Submitted: 31 Dec 2022