HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44474Opened985Not solved5561Solved12536Rejected25392
Active filters: Casino:
Clear all filters
Unresolved Our verdict

Against fair gambling

Black points: 2642
Disputed amount: €6,500

Sugar Casino - Player's winnings have been confiscated.

Sugar Casino
Safety Index:Above average Submitted: 04 Aug 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 121
Disputed amount: €1,800

Wild Pharao Casino - Player's withdrawal has been delayed.

Wild Pharao Casino
Safety Index:Very low Submitted: 03 Aug 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 45
Disputed amount: £100

Mr Sloty Casino - Player's withdrawal has been delayed.

Mr Sloty Casino
Safety Index:Very low Submitted: 03 Aug 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 186
Disputed amount: A$3,500

Spin Oasis Casino - Player's withdrawal has been delayed.

Spin Oasis Casino
Safety Index:Very low Submitted: 03 Aug 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 469
Disputed amount: €900

RadioCaz Casino - Withdrawal of player's winnings was cancelled.

RadioCaz Casino
Safety Index:Low Submitted: 03 Aug 2022
Unresolved Our verdict

Against fair gambling

Black points: 18497
Disputed amount: €18,200

Nucleonbet Casino - Player's winnings have been capped.

Nucleonbet Casino
Safety Index:Very low Submitted: 03 Aug 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 204
Disputed amount: €1,400

Wild Pharao Casino - The player's withdrawal is delayed.

Wild Pharao Casino
Safety Index:Very low Submitted: 03 Aug 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 424
Disputed amount: 25,435,000 ₫

Fun88 Casino - Player’s struggling to complete account verification.

Fun88 Casino
Safety Index:Above average Submitted: 02 Aug 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 40
Disputed amount: 0.1 BCH

CryptoThrills Casino - Player’s deposit has never been credited to his casino account.

CryptoThrills Casino
Safety Index:Low Submitted: 02 Aug 2022
Unresolved Our verdict

Against fair gambling

Black points: 133
Disputed amount: €260

Bonanza Game Casino - Player’s winnings were annulled.

Bonanza Game Casino
Safety Index:Low Submitted: 02 Aug 2022
Show more complaints (+10)
Showing 3,281 - 3,290 of 5,561 complaints
1...328 329 330...557
Go to pageof 557 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news