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All41,452Opened769Unresolved5,479Resolved13,104Rejected22,100
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Our verdict Unreasonable excuse

Bet24-7 Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 15 Jan 2024
Black points: 500
Disputed amount: €195
Safety Index 1.0 Very low
Our verdict No reaction

Interwetten Casino SE - Player’s account has been blocked after withdrawal.

Unresolved Submitted: 15 Jan 2024
Black points: 30
Disputed amount: 1,500 kr
Safety Index 8.7 High
Our verdict No reaction

My Win 24 Casino - Player's winnings confiscated over alleged bonus terms Violation.

Unresolved Submitted: 15 Jan 2024
Black points: 60
Disputed amount: €81
Safety Index 4.3 Low
Our verdict No reaction policy

32Red Casino UK - Player's account remains frozen after video conference.

Unresolved Submitted: 13 Jan 2024
Black points: 68
Disputed amount: €531
Safety Index 9.3 Very high
Our verdict No reaction policy

PlayWorld Casino JP - Player's winnings were confiscated after bonus cancellation.

Unresolved Submitted: 13 Jan 2024
Black points: 20
Disputed amount: $61
Safety Index 3.6 Low
Our verdict No reaction policy

Betvistas Casino - Player’s withdrawal request isn't processed.

Unresolved Submitted: 12 Jan 2024
Black points: 396
Disputed amount: Mex$45,000
Safety Index 2.6 Very low
Our verdict No reaction

777Bay Casino - Player's withdrawal request is delayed.

Unresolved Submitted: 12 Jan 2024
Black points: 520
Disputed amount: €2,600
Safety Index 6.0 Below average
Our verdict No reaction

GeniusWin Casino - Player’s withdrawal request is indefinitely pending.

Unresolved Submitted: 11 Jan 2024
Black points: 367
Disputed amount: €1,218
Safety Index 3.5 Low
Our verdict No reaction

FreeSpino Casino - Player's payout is delayed due to technical issues.

Unresolved Submitted: 10 Jan 2024
Black points: 743
Disputed amount: 1,500 CHF
Safety Index 5.4 Below average
Our verdict No reaction policy

Paradise Play Casino - Player's winnings were confiscated and the account was permanently closed.

Unresolved Submitted: 10 Jan 2024
Black points: 283
Disputed amount: €1,501
Safety Index 4.6 Low
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