HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37008Opened967Not solved4913Solved10288Rejected20840
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 140
Disputed amount: €1,500

Maximal Wins Casino - Player’s withdrawal has been delayed for a month.

Maximal Wins Casino
Safety Index:Very low Submitted: 06 Apr 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 50
Disputed amount: €50

EgoCasino - Player's withdrawal has been delayed.

EgoCasino
Safety Index:Very low Submitted: 06 Apr 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 78
Disputed amount: £201.3

Harry's Casino - Player’s withdrawal has been delayed.

Harry's Casino
Safety Index:Very low Submitted: 05 Apr 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 228
Disputed amount: €3,000

Casino MGA - Player’s withdrawal hasn't been processed.

Casino MGA
Safety Index:Very low Submitted: 05 Apr 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 165
Disputed amount: €700

Lucky Wins Casino - Player’s withdrawal has been delayed.

Lucky Wins Casino
Safety Index:Very low Submitted: 05 Apr 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 106
Disputed amount: €100

HeyCasino! - Player’s deposit has never been credited into their account.

HeyCasino!
Safety Index:Above average Submitted: 05 Apr 2022
Unresolved Our verdict

Insufficient evidence from casino

Black points: 397
Disputed amount: 30,000 INR

HappiStar Casino - Player has been accused of opening multiple accounts.

HappiStar Casino
Safety Index:Below average Submitted: 05 Apr 2022
Unresolved Our verdict

Insufficient evidence from casino

Black points: 5064
Disputed amount: $5,064

Parimatch Casino BR - Player's winnings have been confiscated.

Parimatch Casino BR
Safety Index:Low Submitted: 05 Apr 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 96
Disputed amount: $350

Vegas Rush Casino - Player’s withdrawal has been delayed.

Vegas Rush Casino
Safety Index:Low Submitted: 05 Apr 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 245
Disputed amount: €3,300

Casino Empire - Player’s withdrawal has been delayed.

Casino Empire
Safety Index:Low Submitted: 05 Apr 2022
Show more complaints (+10)
Showing 3,151 - 3,160 of 4,913 complaints
1...315 316 317...492
Go to pageof 492 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news