HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44533Opened944Not solved5576Solved12564Rejected25449
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction, passive regulator

Black points: 253
Disputed amount: 14,035 ₴

Vbet Casino UA - The player's unable to withdraw his balance.

Vbet Casino UA
Safety Index:Below average Submitted: 06 Oct 2022
Unresolved Our verdict

Insufficient evidence from casino

Black points: 250
Disputed amount: A$379

Winnerama Casino - Player's account has been blocked.

Winnerama Casino
Safety Index:Low Submitted: 05 Oct 2022
Unresolved Our verdict

Against fair gambling

Black points: 2950
Disputed amount: €2,980

LuckyBird Casino - Player's account was blocked.

LuckyBird Casino
Safety Index:Low Submitted: 05 Oct 2022
Unresolved Our verdict

Insufficient evidence from casino

Black points: 650
Disputed amount: A$2,000

Tangiers Casino - Player's account was blocked.

Tangiers Casino
Safety Index:Below average Submitted: 05 Oct 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 1236
Disputed amount: 40,000 kr

Rich Casino - Player's account has been blocked.

Rich Casino
Safety Index:Below average Submitted: 05 Oct 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 563
Disputed amount: 35,000 kr

Winward Casino - The player's account got blocked.

Winward Casino
Safety Index:Below average Submitted: 05 Oct 2022
Unresolved Our verdict

Against fair gambling

Black points: 574
Disputed amount: €575

Black Label Casino - Player’s winnings have been voided.

Black Label Casino
Safety Index:Very low Submitted: 05 Oct 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 105
Disputed amount: €400

Nordis Casino - Player's withdrawal has not been processed.

Nordis Casino
Safety Index:Low Submitted: 04 Oct 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 64
Disputed amount: €201

Maximal Wins Casino - Withdrawal of player's winnings has been delayed.

Maximal Wins Casino
Safety Index:Very low Submitted: 04 Oct 2022
Unresolved Our verdict

No reaction, good regulator

Black points: 296
Disputed amount: €1,000

Vegadream Casino - The player's winnings were voided.

Vegadream Casino
Safety Index:Above average Submitted: 04 Oct 2022
Show more complaints (+10)
Showing 3,071 - 3,080 of 5,576 complaints
1...307 308 309...558
Go to pageof 558 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news