HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All36,290Opened915Unresolved4,616Resolved11,352Rejected19,407
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Parimatch Casino UK - Player’s account has been blocked.

Unresolved Submitted: 20 Mar 2023
Black points: 403
Disputed amount: £6,000
Safety Index:Low
Our verdict No reaction

Spela Casino - The player struggles to withdraw his winnings.

Unresolved Submitted: 19 Mar 2023
Black points: 1,243
Disputed amount: 80,186 kr
Safety Index:Above average
Our verdict Delayed payment, status unknown

Spinpirate Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 19 Mar 2023
Black points: 85
Disputed amount: €1,000
Safety Index:Very low
Our verdict No reaction policy

Bets Amigo Casino - Player's winnings were reduced.

Unresolved Submitted: 19 Mar 2023
Black points: 672
Disputed amount: 160,000 kr
Safety Index:Low
Our verdict Justified complaint

123 Vegas Casino - Player is struggling to complete the account verification.

Unresolved Submitted: 19 Mar 2023
Black points: 300
Disputed amount: $100
Safety Index:Low
Our verdict Against fair gambling

7BitCasino - Player's winnings have been capped.

Unresolved Submitted: 18 Mar 2023
Black points: 240
Disputed amount: $600
Safety Index:Very high
Our verdict Delayed payment, status unknown

Spinpirate Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 18 Mar 2023
Black points: 104
Disputed amount: €2,432
Safety Index:Very low
Our verdict Delayed payment, status unknown

Scatterhall Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 18 Mar 2023
Black points: 119
Disputed amount: €2,214
Safety Index:Very low
Our verdict Waiting for decision of regulator

Bambet Casino - Player's winnings have been capped.

Unresolved Submitted: 18 Mar 2023
Disputed amount: €4,710
Safety Index:Above average
Our verdict Delayed payment, status unknown

Spinpirate Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 18 Mar 2023
Black points: 80
Disputed amount: €500
Safety Index:Very low
Show more complaints (+10)
Showing 3,001 - 3,010 of 4,616 complaints
1...300 301 302...462
Go to pageof 462 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.